RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

Key Account Customer Service Officer (Double Pay / 5 days / No selling/ $15-16K)

Job level Entry
Education Associate Degree
Location
Within Hong Kong
Benefits 5-day week, Competitive pay, Dental plan, Discretionary bonus, Insurance plan, Medical plan
Industry Freight Forwarding / Logistics / Delivery / Warehousing
Job function Logistics / Transportation > Customer Services
Sales / Business Development / Customer Service > Telemarketing / Call Centre
Published On 06/11/2019

Job duties:

  • Manage assigned key accounts (corporate clients) and offer exceptional customer services
  • Handle customers' inquiries and complaints professionally
  • Coordinate site visit for corporate clients
  • Handle administrative duties

 

Job responsibilities:

  • Higher Diploam or Associate Degree or above
  • At least 2-3 years experience in customer service
  • Good command of English and Chinese, including Mandarin
  • Good communication skills and problem solving skills