C.H. Robinson is one of the world's largest third party logistics (3PL) providers of freight and transportation logistics, outsource solutions, fresh produce sourcing, and information services. Founded in 1905, with over 230 offices and more than 13,000 employees worldwide, we as a publicly owned...

C.H. Robinson is one of the world's largest third party logistics (3PL) providers of freight and transportation logistics, outsource solutions, fresh produce sourcing, and information services. Founded in 1905, with over 230 offices and more than 13,000 employees worldwide, we as a publicly owned and traded on NASDAQ (Symbol: CHRW) have built a strong reputation as an industry leader. As a consistently growing company, we cordially invite high caliber talents to fill in the following position.

Key Account Operations Executive

Job level Entry
Work exp Minimum 2 Years
Education Diploma / Certificate
Location
Kwai Fong
Employment type Permanent
Industry Freight Forwarding / Logistics / Delivery
Job function Logistics / Transportation > Freight / Cargo Forwarding
Logistics / Transportation > Supply Chain / Logistics
Sales / Business Development / Customer Service > Account Servicing
Published On 16/07/2018

Responsibilities:

  • Handle customer inquiries and service requests in a good manner through email and phone calls, in both Ocean and Air operations
  • Produce accurate reports and follow up shipment bookings
  • Maintain close communication and coordinate with overseas offices, customers or stakeholders, and warehouses in an efficient and effective way
  • Confirm information for order processing, such as: selling rate, shipping company preference, shipping schedule, payment terms, shipment ready date and consolidation, etc.
  • Update information on system, such as: shipment details, working manual, account management list and vendor list, etc.
  • Provide general administrative and back-up support within the department

Requirements:

  • Matriculated or Diploma in Supply Chain and Logistics
  • Minimum 2 years' working experience in freight forwarding / logistics Industry (Candidate with more experience will be considered as Senior Executive)
  • Good customer servicing skills, patient and proactive
  • Detail Oriented and good team spirit
  • Fluent in oral English and Mandarin
  • Competent in MS Office applications including Word, Excel and Chinese word processing
  • Willing to learn and work overtime if needed
  • Immediate available is highly preferred 

 

We offer attractive salary package and fringe benefits including 5-day work; double pay; bonus; medical insurance; dental insurance; education subsidies; shuttle bus; special leave etc. to the right candidate.

Interested parties please click [] and send full resume with availability and expected salary to Human Resources Department.

(Personal data collected would be used for recruitment purpose only.)