NATIVE UNION is a multi award-winning tech accessories brand. By combining the finest materials, functional design, and considered details, NATIVE UNION creates products with personality, that enhance the way you live with your tech. With offices in Hong Kong and Los Angeles, NATIVE UNION products...

 

NATIVE UNION is a multi award-winning tech accessories brand. By combining the finest materials, functional design, and considered details, NATIVE UNION creates products with personality, that enhance the way you live with your tech. With offices in Hong Kong and Los Angeles, NATIVE UNION products are retailed in the finest stores around the world. 

 

 

 

Key Accounts Supply & Fulfillment Coordinator

Job level Entry
Work exp Minimum 2 Years
Education Bachelor Degree
Location
Wanchai
Employment type Full Time
Benefits Dental plan, 5-day week, Medical plan
Industry Trading / Merchandising / Wholesale
Job function Logistics / Transportation > Supply Chain / Logistics
Sales / Business Development / Customer Service > Customer service / Sales Support
Published On 13/09/2019

Report to:          Apple & Key Accounts Operations Manager

Location:           Wan Chai, Hong Kong

NATIVE UNION (Design Pool Limited) is a rapidly expanding Hong Kong based design and manufacturing company.  Located in Wan Chai, we provide a young, dynamic, fun environment and a great product range within the fast moving telecom, lifestyle and fashion markets.  Design Pool Limited now invites bright, innovative and creative individuals to join our team. 

Main Responsibilities

  • Provide full spectrum of daily support for the Key Accounts team
  • Daily duties may include purchase order processing on ERP system, stock status follow up, coordinate shipments with Logistics team, communicate delivery schedule with customers, assist with RMA, credit and payment applications and keeping an accurate record of all relevant documentation
  • Assist product launch process with Key Customers by consolidating technical specifications, images, content and general set up details through the collaboration with Production, Marketing, and Creative teams
  • Support the collection of outstanding receivables in liaison with Finance team
  • Assist Key Account Operations Manager in reconciling our supply plan with forecasted customer demand
  • Act as a first point of contact for urgent calls, emails and messages when Key Account Operations Manager is not available
  • Assist other duties and ad hoc projects as assigned

 Requirements – Skills and Personal Qualities

  • A minimum of two years' experience, preferably in FMCG, Trading and/or Freight Forwarding
  • A degree in Logistics and Supply Chain Management, Operations or other related discipline
  • Solid command of English (spoken and written)
  • Strong grasp of supply chain and logistical processes
  • Proficient in Excel and sensitive to numbers
  • Attentive to detail, able to juggle multiple concurrent projects and abide by tight deadlines
  • Independent, self-motivated, with a can-do attitude
  • Respects the importance of team work

Package 

  • Competitive compensation package
  • Comprehensive travel and medical insurances

Interested parties please apply with resume including date of availability, present and expected salary.