Lead Operations Engineer

Job level Middle
Work exp Minimum 5 Years
Education Bachelor Degree
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Kwun Tong
Employment type Full Time
Benefits 13-month pay, 5-day week, Medical plan, Performance bonus
Industry Information Technology
Job function Information Technology > IT Management
Published On 22/10/2018
ref. HKAEN1

Our client is engaged in gaming technology with focus on online games and entertainment in China and international markets. The company is committed to developing itself as a leading technology provider of a full range of gaming and entertainment services to customers through the launch of its own systems and platforms, as well as operational and technical expertise.

Responsibilities:

  • As a team leader in the Operations Department, responsible for deployment monitoring and troubleshooting
  • Lead and manage the operations control team
  • Participate in the development of infrastructure and business monitoring systems
  • Responsible for the effective maintenance of the log platform and system
  • Customer order tracking
  • Set up, manage and continuously improve the SLA system
  • Responsible for coordinating and managing resources to handle after-hours faults and emergencies on a timely basis

 

Requirements:

  • Bachelor’s degree in computer major or equivalent
  • 5 years related working experience
  • Data center/telco operation and maintenance experience is preferred
  • Professional and positive attitude with stable and mature personality
  • good command of written and spoken English and Chinese;good command of written and spoken English and Chinese;Good command of Putonghua, Cantonese and English