RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

[Logistics/ Travel/ Telecom] Customer Service Officer/ Executive (15K up/ Fresh Grads are welcomed)

Job level Entry
Work exp No work experience To 15 Years or above
Education Diploma / Certificate
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Within Hong Kong
Employment type Permanent
Benefits 5-day week, Additional subsidies, Competitive pay, Dental plan, Flexible working hours, Insurance plan, Medical plan, MPF, Special / extra leave, Year-end bonus
Industry Travel / Tourism
Job function Catering / Hospitality > Customer Service / Ambassador
Sales / Business Development / Customer Service > Customer service / Sales Support
Travel / Tourism > Customer Service / Guest Relations
Published On 22/04/2019

Responsibilities:

  • Provide customer service to premier customers
  • Handle customers' enquiries and complaints
  • Follow up customers' orders in a professional manner
  • Provide after-sales support

 

Requirements:

  • Higher Diploma/ Associate Degree or above
  • Good command of both written and spoken Chinese and English
  • Prior customer service experience is a plus
  • Fresh Grads are welcomed/ Candidates with more experience will be considered for senior roles