RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.
Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.
Luxury Coffee Brand Customer Service Officer (KLB) Start in April!
| Job level | Entry |
|---|---|
| Location |
Within Hong Kong
|
| Employment type | |
| Industry | Retail - Others |
| Job function |
Sales / Business Development / Customer Service > Retail Sales Sales / Business Development / Customer Service > Sales Management |
| Published On | 17/04/2018 |
Responsibilities:
Greet and be responsible for creating account and solve enquiries/complaints on the phone
Receive and handle the orders from customers by entering up-to-date information in the system
Introduce and promote coffee products through cross- and up-selling
Handle customers’ questions about the coffee machine and set the appropriate maintenance procedure
Update and follow up the customer details in the system
Requirement:
1 –2 years of experience in customer relationship centers / customer service
Excellent in Chinese and English, other language is a PLUS
Expertise in verbal communication with different customers
Excellent in customer service, understanding of customer’s needs and ability to capture customer’s interest
Interest in coffee products and machines
Attention to detail, problem identification and solving
Interested parties please contact Angus Ip 3990 0381/6193 8860 or send your resume by clicking
cpjobs.com - Luxury Coffee Brand Customer Service Officer (KLB) Start in April! - is a part of Sales / Business Development / Customer Service, Retail - Others, in Hong Kong, placed by RecruitFirst Ltd