About The Hong Kong Jockey Club
 
The Hong Kong Jockey Club
 
Founded in 1884, The Hong Kong Jockey Club is a world-class racing club that acts continuously for the betterment of our society.

The Club has a unique integrated business model, comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution. Through this model, the Club generates economic and social value for the community and supports the Government in combatting illegal gambling. In 2019/20, the Club made a record return to the Government of HK$19.9 billion in duty and profits tax and contributed HK$0.8 billion to the Lotteries Fund. Approved charity and community donations were HK$4.5 billion.

The Club is Hong Kong's largest single taxpayer and one of the city’s major employers. Its Charities Trust is also one of the world's top ten charity donors. The Club is always "riding high together for a better future" with the people of Hong Kong.
 
香港賽馬會
 
香港賽馬會(「馬會」)成立於1884年,是致力建設更美好社會的世界級賽馬機構。馬會透過其結合賽馬及馬場娛樂、會員會所、有節制體育博彩及獎券,以及慈善及社區貢獻的獨特綜合營運模式,創造經濟及社會價值,並協助政府打擊非法賭博。2019/20年度,馬會透過各項博彩稅及利得稅,為政府庫房帶來破紀錄的199億港元收入,並向獎券基金撥款8億港元。另外,已審批慈善捐款達45億港元。馬會是全港最大的單一納稅機構,也是香港主要僱主之一,其慈善信託基金位列全球十大慈善捐助機構。馬會將繼續與香港市民「同心同步同進 共創更好未來」。

請即加入香港賽馬會,把握非凡事業發展機會,盡展所長!
 
Machine Learning and Data Intelligence Support Manager
 

The Department

The Customer and International Business Development Division (C&I) is responsible for providing quality wagering experience to local and overseas customers of The Hong Kong Jockey Club. It operates 88 Race Meetings a year, 37 Simulcasts days, a thrice-weekly Mark 6 Draw, 7X24 Digital Channels, 7X24 Football Betting Services on over 11,000 different leagues per year. The ultimate aim is to provide an impressive total customer experience leading to sustainable turnover growth in a responsible manner.

With around 100 off-course betting branches and 2 racecourses, Retail and Telebet Services Department is committed to provide quality and efficient service to our customers throughout Hong Kong.

The Job
You will:

  • drive analytic insights innovatively via datafying customer behaviour in Retail (e.g. visualize AI traffic flow)
  • develop AI models capable of self-learning with Customer Management Team to assist in identification of suspicious AML/KYC cases which is important to Retail & Telebet
  • analyze Retail customer data with AI machine learning to seek business and service improvement opportunities
  • adopt big data thinking to create new use of AI in improving the operation of Retail and Telebet channels with actionable idea/ planning
  • develop AI pipeline, manage and rollout AI/ Automation projects for Retail that drives customer experience enhancement, support automation and data analytic
  • ensure compliance with Responsible Gambling Policy (RGP) and all stipulated legal requirements pertaining to wagering, thereby protecting the integrity of the Club’s business
  • undertake other duties as assigned by Line Manager

About You
You should have:

  • Bachelor degree preferably in Data Science and Quantitative Analysis in Business or related discipline
  • A minimum of 8 years’ relevant working experience
  • Experience in AI projects and idea generation
  • High independence, strong business acumen and high level of analytical ability
  • Team management/ People supervision skills
  • Knowledge in latest AI automation technology and application to retail department
  • Knowledge in database and data mining techniques, in particular, AI machine learning and SQL are needed
  • In-depth knowledge in various database systems and their inter-relationships
  • Experience with Cloud Computing, Linux, Docker, Pig, Kubernetes
  • Able to write production code in R/Python, familiar with VBA, Java or C++
  • Excellent presentation and communication skills in both written and spoken English and Chinese
  • Hands-on experience of MS office applications

Terms of employment
The level of appointment will be commensurate with qualifications and experience. Contract employment will be offered to the successful candidate. Contract renewal will be subject to mutual agreement between the Club and the individual.

How to Apply
Please send your resume, complete with expected salary and job reference by clicking the Apply Now button or to:
Fax: 2576-1987
Mail: The Human Resources Department, The Hong Kong Jockey Club, 1 Sports Road, Happy Valley, Hong Kong


 
We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club’s notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.