As part of PageGroup, Michael Page is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the world's top employers. PageGroup operates through 155 offices in 35 countries worldwide. First established in London...
As part of PageGroup, Michael Page is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the world's top employers. PageGroup operates through 155 offices in 35 countries worldwide. First established in London in 1976, we've been bringing jobseekers and employers together for more than 30 years. London listed, we opened our first Asian office in Hong Kong in 1994 and currently we have offices in all major business hubs across the APAC region, including Australia, Singapore, Tokyo, Malaysia, India, Taiwan, Shanghai, Beijing, Shenzhen, Guangzhou, Pudong and Suzhou.

So if you're looking to take your career to the next level, visit www.michaelpage.com.hk

Maintenance Engineer - GPS & sensor product

Job level Middle
Work exp No work experience
Education Bachelor Degree
Location
Within Hong Kong
Employment type Full Time
Industry Electronics / Electrical Equipment
Job function Engineering > Electrical / Electronic Engineering
Engineering > Industrial Engineering
Quality Control / Quality Assurance > Testing
Published On 17/07/2018
ref. 4007036/001_30380
A key technical position requires to understand the product failure and basic repairment work which are presented to key stakeholders both internally and to our customers.

Client Details



Our client is a leader in making sensors for supply chain industry and their APAC head quarter is based in HK. They are expanding rapidly and seeking for an engineer to provide technical support for their products to the customer.

Description
  • Responsible to respond and resolve various customer inquiries received and communicate with end users of various technical aptitude.
  • Conduct Hardware evaluation (sensor/GPS product) on return devices and provide evaluation reports to customer
  • Collaborated with Global Technical Support Department and maintain service initiatives to meet Customer SLA requirements
  • Develops and/or maintains standard trouble shooting documentation
  • Creates and/or maintains metrics to measure service initiatives, reports on trends and Administer material flow through standard support process
  • Responsible for recording, prioritizing, tracking, and facilitating the closure of open issues
  • Process Improvement - Participate in Global Technical Service team process


Profile
  •  Bachelor's Degree in Electronic or Electrical Engineering preferred.
  •  5-years in a customer service/technical support field with direct customer contact


Job Offer
  • Attractive bonus
  • Medical & Dental covered


To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Radeon Choy on +852 3602 2468.