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Cornerstone Global Partners is a China centric recruitment solutions  firm with a global reach through offices in Greater China and 60 network offices around the globe.  Cornerstone Global Partners provides multi-national clients entering or expanding operations in China and Chinese companies going outbound with a range of talent acquisition and talent management solutions.

These services include traditional C-level to mid-level executive search, market entry/outbound investment consultancy and organizational design solutions through their industry specialized Partners and Consultants.

For more information, please visit our website: http://www.cornerstoneglobalpartners.com/

Cornerstone Global Partners is a China centric recruitment solutions firm with a global reach through offices in Greater China and 60 network offices around the globe. Cornerstone Global Partners provides multi-national clients entering or expanding operations in China and Chinese companies going outbound...

Cornerstone Global Partners is a China centric recruitment solutions  firm with a global reach through offices in Greater China and 60 network offices around the globe.  Cornerstone Global Partners provides multi-national clients entering or expanding operations in China and Chinese companies going outbound with a range of talent acquisition and talent management solutions.

These services include traditional C-level to mid-level executive search, market entry/outbound investment consultancy and organizational design solutions through their industry specialized Partners and Consultants.

For more information, please visit our website: http://www.cornerstoneglobalpartners.com/

Manager - Business Strategy ( Customer Engagement )

Job level Entry
Education Not applicable
Location
Hong Kong Island Hong Kong Island Hong Kong
Employment type Full Time
Benefits 5-day week, Dental plan, Gratuity, Insurance plan, Medical plan, Performance bonus
Industry Insurance
Job function Insurance > Others
Sales / Business Development / Customer Service > Business Development
Sales / Business Development / Customer Service > Retail Sales
Published On 29/01/2018 2018-01-29 2018-02-28
Salary (HKD) $25,000 - $55,000 / month 25000 55000 MONTH

Role & Responsibilities:

  • Assist Department head to implement initiatives to increase customer engagement and maximize existing customer cross-selling opportunities 
  • Support in formulation of strategy to improve customer satisfaction and achieve business target
  • Drive customer insights, solve business problems, and provide actionable recommendations that drive business performance
  • Coordinate with Business development departments to engage stakeholder to promote customer culture and initiatives to achieve business target
  • Developing metrics forecasts, analysis and reports monthly on channel marketing spend and return 
  • Provide critical reporting to internal and external partners
  • Engage internal departments to improve and promote excellent service culture 

Requirements:

  • Degree holder with minimum 4 years of Customer experience/ Customer engagement / Business Strategy experience gained from other sizable financial institutions
  • A creative problem solver with a strong skill in design and problem formulation; data duration; data acquisition, cleaning and management; data interpretation, analysis
  • Strong business sense to combine with analytics to help drive decisions
  • Be able to communicate in English and Cantonese very fluently 

If you are interested in stepping up in your career, please click "Apply Now" or share your profile with me to akam @cornerstoneglobalpartners.com