Cathay United Bank Company, Limited is a wholly owned subsidiary of Taiwan’s largest financial group Cathay Financial Holdings. The Bank's Hong Kong Branch is currently looking for high-calibre candidates and experienced professionals to join as a part of the growing business and develop their careers.
Manager, e-Banking

Responsibilities:

  • Take ownership of e-Banking business, communicate with customers, relevant units within HK Branch and Head Office as well as other stakeholders to implement e-Banking strategy and exercise relevant management on the business
  • Promote the e-Banking channel, set relevant targets and devise ways to increase the usage of e-Banking system
  • Develop the current e-Banking system continuously, plan and coordinate user requests, work with relevant departments to manage system enhancement processes and UAT
  • Design workflow and procedures, formulate relevant policies on e-Banking processes
  • Deal with customers’ needs and requests, solve their issues and assist them to install and use the e-Banking channel, provide good customer experience
  • Provide education to customers and staff members on the e-Banking system
  • Coordinate with relevant departments to ensure compliance with all relevant regulatory requirements on e-Banking
  • Prepare relevant reports on e-Banking business, including peer and market analysis
  • Work on various ad-hoc projects as assigned by Functional Head

 

Candidates are expected to possess:

  • Bachelor's Degree in any discipline
  • Around 5-7 years’ relevant experience, preferably in IT, banking or finance industry
  • Experience in development and promotion of e-Banking, able to make proposal, manage project and monitor progress independently 
  • A good team player and able to handle multiple tasks simultaneously and work under pressure
  • Excellent communication and interpersonal skills, able to deal with different stakeholders
  • Self-motivated and creative, attentive to details with high accuracy
  • Strong PC skills, proficient in using Word, Excel & Powerpoint is a must
  • Proficiency in written and spoken Chinese (Mandarin and Cantonese) and English
  • Candidates with less experience may be considered for Assistant Manager

 

We offer attractive salary and comprehensive fringe benefits. Interested parties please e-mail your full resume with current and expected salary by clicking "".

Personal information collected will be used for considering suitability for the post and strictly in accordance with our personal data policies. It is our policy to retain the personal data of unsuccessful applicants for future recruitment purposes for a period of maximum two years.

Job level Middle
Work exp 5 Years
Education Bachelor Degree
Industry Banking
Job function Banking / Finance (Project Management)
Banking / Finance (Research / Analysis)
Information Technology (System / Business Analyst)
Location Causeway Bay
Employment type Full Time
Published On 08/11/2019