Raffles Medical Group (RMG) is a leading integrated healthcare group in Asia, publicly listed on the SGX since 1997. We operate over 100 medical facilities across 13 major cities in Asia, with 2 general hospitals under construction in Shanghai and Chongqing. As the first Asian member under the Mayo Clinic...

Raffles Medical Group (RMG) is a leading integrated healthcare group in Asia, publicly listed on the SGX since 1997. We operate over 100 medical facilities across 13 major cities in Asia, with 2 general hospitals under construction in Shanghai and Chongqing. As the first Asian member under the Mayo Clinic Care Network, RMG subscribes to the Group Practice Model commonly adopted by world renowned medical institutions. In Hong Kong, RMG operates 9 medical centres and manages a panel of over 300 partner clinics, laboratory and radiology centres.

We are seeking candidates to apply for the following roles:

Manager / Senior Manager, Operations

Job level Senior
Work exp Minimum 5 Years
Education Bachelor Degree
Location
Lai Chi Kok
Employment type
Industry Medical services / Pharmaceutical
Job function Management > General Management
Published On 15/07/2018

Job Descriptions

  • Manage the daily operations of the medical centres and the operation team to ensure that they meet regulatory requirements and statutory standards.
  • Supervise both teams to ensure smooth operation, efficient workflow and services provided are in a professional manner.
  • Manage staff recruitment and retention.
  • Review, establish and execute standard operating procedures and performance strategy.
  • Handle complains and execute improvement plan.
  • Manage general procurement and procurement of medicines and medical consumables for the group.
  • Manage dispensary inventory control and office/ medical equipment maintenance.
  • Monitor and produce report on KPIs and utilization data from key account clients.
  • Maintain good relationship with centre’s physicians, allied health professionals, suppliers and business partners.
  • Work closely with the Corporate Services team for business development and subsequently implementation of clinical services related projects and programmes.
  • Consolidate and provide regularly reporting to improve the overall service delivery.
  • Review, conceptualize and implement recommendations to improve service quality, operational efficiency and patient satisfaction level.

Job Requirement

  • Bachelor’s Degree in relevant discipline
  • At least5 years of working experience in the healthcare industry
  • Knowledge in medicine and their procurement is preferred
  • Good interpersonal and communication skills
  • Proficient in MS office especially MS Excel & MS Word

Please send resume in English with current and expected salary to:
Raffles Medical Group (HK) Ltd
Rm. 1511, 15/F, 9 Wing Hong Street, Cheung Sha Wan, Kowloon or Fax: 2869 6262
Email by clicking Website: www.rafflesmedical.com
Only shortlisted candidates will be contacted for interview