Marketing Manager - loyalty program , membership rewards , merchant acquisition

Job level Senior
Work exp 4 Years To 15 Years or above
Education Bachelor Degree
Location Hong Kong
Employment type
Benefits 5-day week, General holidays, MPF, Medical plan, Performance bonus, Transportation allowance
Industry Telecommunications
Job function Marketing / Public Relations > Marketing - Brand / Product Management
Marketing / Public Relations > Marketing - Communications
Marketing / Public Relations > Marketing - General / Support
Published On 05/10/2016
ref. 6418

About the company 

Our client is a sizable IT&T professional service provider and a listed company. One of their premium reward program is offering various lifestyle events and privileges for local loyal customers. They are now looking for a Manager, to focus on developing merchant acquisition and partnership for the loyal program. 


Job Description

  • Identify relevant partners to grow partnership and reward opportunities
  • Build win-win business relationship with external merchants and in-house channel partners
  • Assist in developing and implementing program strategy and promotional campaigns and reward programs
  • Work closely with internal teams / stakeholders to cross-sell and leverage collaboration opportunities
  • Act as key contact point for suppliers, vendor engagement and account management to deliver revenue and / or merchant acquisition goals through management of inventory, rates and supplier relations
  • Monitor customer participation in the loyalty program
  • Work closely with Marcom team to implement strategies to keep members engaged, ensure that members receive value messages at touch points (i.e. eDM, websites)
  • Perform regular review / post-campaign analysis with partners on reward program performance and recommend improvements to better achieve set KPI targets / ROI


Why you? 

  • Degree holder or above in Marketing or related disciplines
  • Solid experience in customer loyalty marketing, sales and channel product marketing
  • Experience in partnerships and reward offers sourcing and management
  • Experience from Telecom / Bank / Retail / Loyalty Rewards program is an asset
  • Sensitive to consumer market trend with ability to identify opportunities and implement change
  • Hands-on experience in online rewards logistics
  • Fluent in verbal and written English and Chinese



  • Competitive remuneration package
  • Yearly bonus
  • MPF
  • Medical Insurance
  • Annual leave
  • Regular and stable working hours
  • 5-day work week


How to Apply? 

If you are looking for career changes, you may send resume to , quoting job ref# 6418. You may also contact us at +852 2887 3090. Action now and share with you friends for referral