RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

Member Hotline Representative [Leading Telecom company / Payment System/ $12-14k]

Job level Entry
Work exp 1 Year To 10 Years
Education Associate Degree
Location
Within Hong Kong
Benefits Competitive pay, Dental plan, Discretionary bonus, Insurance plan, Medical plan
Industry Telecommunications
Job function Catering / Hospitality > Customer Service / Ambassador
Sales / Business Development / Customer Service > Telemarketing / Call Centre
Published On 07/11/2019

Duties:

  • Develop and maintain customer relationships with customers
  • Responsible for handling customers enquires and contributing to customer satisfaction
  • Ensure and achieve the standard level of customer service
  • Accountable for solutions via telephone, email and live chat
  • 5-day work per week (Shift duties is needed)


Requirements:

  • Higher Diploma 
  • 1 year of working experience, CS experience is highly preferred
  • Good command of spoken and written Chinese, English and Mandarin
  • Strong interpersonal and communication skills with professional telephone manner
  • Immediately available is preferred