The American Club Hong Kong offers one of the most diverse and unique working environments for hospitality professionals in Hong Kong. As one of our employees, you will be part of a dedicated team working for a “Platinum Club of the World”. Do you want to grow with our amazing team and help...

The American Club Hong Kong offers one of the most diverse and unique working environments for hospitality professionals in Hong Kong. As one of our employees, you will be part of a dedicated team working for a “Platinum Club of the World”.

Do you want to grow with our amazing team and help us celebrate our 100 year anniversary in 2025? We are looking for individuals with lots of enthusiasm who are team orientated with excellent customer service skills. and build your career with us!

Member Services Assistant (5 days work)

Job level Entry
Work exp Minimum 2 Years
Education Not applicable
Location
Not Specified
Employment type Full Time
Benefits 5-day week, Dental plan, Gratuity, Insurance plan, Medical plan, Transportation allowance
Industry Hospitality / Hotel Services
Job function Catering / Hospitality > Food & Beverage
Catering / Hospitality > Others
Published On 15/05/2019

Job Duties & Responsibilities

  • Be part of the busy Member Services team at either of the Club’s locations.
  • Ensure that an exceptional high quality level of service, professionalism, efficiency are extended in a warm and friendly manner.
  • Answer and solve member inquires and handle member bookings, doing so with a big smile and tons of enthusiasm.

 

Job Requirments

  • Minimum 2 years customer service experience within a club, member association or hospitality industry environment.
  • Good interpersonal skills with proficiency in both English and Chinese.
  • We offer a 5-day work week, with some daytime shift work (Public Holidays & weekends).
  • Ideally a college or university graduate in Hotel Management or an equivalent.

We offer attractive remuneration and career development opportunity. Please send full resume to Director of Human Resources, The American Club Hong Kong, 6/F., Chinachem Tower, 34-37 Connaught Road Central, Central, Hong Kong or by fax: 3585 1360 or email: . For more information please visit our website: www.americanclubhk.com

We are an equal opportunity employer. All information provided by applicants will be used for recruitment related purpose only and handled in strict confidence by authorized personnel only. Only short-listed candidates will be notified. The personal data collected will be destroyed after 3 months.