HotelsHR Limited is a boutique full-service executive search firm dedicated to serving the needs of the hospitality industry. We are trusted by renowned hotels, resorts, restaurants, private clubs and other luxury and lifestyle hospitality-related groups across the Asia Pacific Region. We assist our...

HotelsHR Limited is a boutique full-service executive search firm dedicated to serving the needs of the hospitality industry. We are trusted by renowned hotels, resorts, restaurants, private clubs and other luxury and lifestyle hospitality-related groups across the Asia Pacific Region. We assist our clients to source and hire key senior level executives while helping employees find better hotel jobs.

We are proud of our long-standing client partnerships and helped thousands of candidates realize their full potential and aspirations with career changing opportunities. Our ability to gain in-depth understanding of the needs of our clients and candidates have given us an outstanding record for fulfilling positions that call for strong cultural, personality and talent fit.

Established in 2001, HotelsHR now have offices in Hong Kong, Beijing, Kuala Lumpur and Macau.

Membership & Events Manager - Wellness

Job level Middle
Education Diploma / Certificate
Location
Within Hong Kong
Benefits 13-month pay, 5-day week, Additional subsidies, Competitive pay, Dental plan, Discretionary bonus, General holidays, Gratuity, Guaranteed bonus, Insurance plan, Maternity leave, Meal allowance, Medical plan, MPF, Paternity leave, Performance bonus, Shuttle bus, Social & recreation facility, Special / extra leave, Statutory holidays, Transportation allowance, Travel allowance, Year-end bonus
Industry Hospitality / Hotel Services
Job function Catering / Hospitality > Customer Service / Ambassador
Marketing / Public Relations > Marketing - Communications
Sales / Business Development / Customer Service > Business Development
Published On 20/09/2019
Tags

(Pre-opening and opening)

 

For an ultra new Wellness & Spa complex with space of 39,000 s. ft, located in a prestige and deluxe 5 star Hotel and Residence complex, own and manage by a young and upcoming Global top-notch Luxury Hotel Brand 

 

Job Summary 

Responsible to oversee all membership service, enquiries, events and promotions, as well as achieving the financial targets set for membership. A focus on daily operations involving members / membership experience, maximizing revenue opportunities and fulfilling the entire scope of for members 

 

Responsibilities 

  • Implement all action plans in the Membership business plan
  • Build and maintain an ongoing database of influencers, leads and potential members through strategic planning and networking
  • To be the brand ambassador, and the face of the club
  • Manage administration of new members, and develop a continuing relationship with club members, and build loyalty to the brand
  • Supporting the Director of Wellness in the implementation of budgets, with a strategic and operational focus.
  • Supporting the Director of Wellness in the implementation of marketing strategies, and any online platforms promoting Membership
  • Develop strategies and support operational efficiencies to ensure member loyalty
  • Steering continuous innovation of the member experience
  • Implement training plans
  • Fostering strong relationships with other teams, especially Sales & Marketing, Communications and Residence
  • To be conscious and active in a Wellness lifestyle and strive to inspire wellness-focused change in others, and promote to existing and potential members
 
Attractive salary + commission scheme
 
Interested parties, please send your CV by clicking