A reputable hospitality group across the globe with a strong presence in the entertainment and hospitality businesses. They are now expanding their business in Hong Kong and they are hiring an individual who is passionate in customer service field to join their team. Fresh graduates are also welcome
A reputable hospitality group across the globe with a strong presence in the entertainment and hospitality businesses. They are now expanding their business in Hong Kong and they are hiring an individual who is passionate in customer service field to join their team. Fresh graduates are also welcome

Membership Relation Officer - Reputable Hospitality Group

Job level Entry
Work exp No work experience
Education Diploma / Certificate
Location
Within Hong Kong
Employment type Full Time
Industry Hospitality / Hotel Services
Job function Catering / Hospitality > Customer Service / Ambassador
Catering / Hospitality > Others
Others > Others
Published On 29/10/2019
ref. 4105598/001_73648

A reputable hospitality group across the globe with a strong presence in the entertainment and hospitality businesses. They are now expanding their business in Hong Kong and they are hiring an individual who is passionate in customer service field to join their team. Fresh graduates are also welcome

Client Details

Our client is a 5-star hospitality group with over 30 offices across the globe. They have a high reputation across the entertainment and hospitality fields across APAC, Europe and USA. They are currently expanding their Hong Kong business and seeking for a high potential calibre to join their team.

Description

  • Perform outbound calls to the dedicated members
  • Provide the best customer service to members in order to satisfy their needs and retain their loyalty
  • Update members on latest promotion deals and upcoming events
  • Liaise with internal parties to fulfil customer requests
  • Assists with ad hoc duties as assigned

Profile

  • Diploma holder or university graduate
  • Good interpersonal and listening skills
  • Previous working experience in call centre is an advantage
  • Fresh graduates are welcome
  • Good command in both spoken and written English, Mandarin and Cantonese

Job Offer

  • 5 days' work week
  • Competitive salary package with quarterly incentive
  • Medical insurance
  • On job training
  • Sizeable team
  • Promising career path
  • Fast track promotion

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Yoyo Koo on +852 3602 2435