MERCHANDISER/CUSTOMER SERVICE - US garment trims/accessories/trading/5 days

Job level Middle
Within Hong Kong
Employment type Permanent
Benefits 13-month pay, 5-day week, Discretionary bonus, Guaranteed bonus, Medical plan
Industry Manufacturing - Garment
Job function Merchandising / Purchasing > Merchandising - Garment / Apparel
Merchandising / Purchasing > Purchasing / Procurement / Sourcing
Sales / Business Development / Customer Service > Customer service / Sales Support
Published On 22/04/2018
US based garment trims/garment accessories trading company – main markets are US and Europe - is looking for a CUSTOMER SERVICE - with details as follows :
  • F. 5 or above
  • 1 to 3 years working experience in garment trims
  • Experience in order processing/sales/sales coordination/customer service is a plus
  • Business level English and Chinese; Mandarin a plus
  • Detail minded, well organized and multi-tasking
  • Good interpersonal and communication skill
  • Good team spirits and enjoy team work
  • Responsible for providing the best services to customers; as well as providing customer support to the Sales Team in US
  • Handle all the enquires and complaints
  • Handle email / phone call / enquiries from customers
  • Keep track of delivery and ensure on time delivery to the customer
  • No trips needed
  • 5 days work
  • Medical benefits
  • Dental benefits
  • Annual leave : 12 days
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