RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

MPF Hotline Representative (No selling/ Office Hour)

Job level Entry
Work exp 1 Year To 5 Years
Education F.5 - F.7 or DSE
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Within Hong Kong
Employment type Full Time
Benefits 13-month pay, 5-day week, Additional subsidies, Dental plan, Discretionary bonus, Education subsidies, General holidays, Guaranteed bonus, Insurance plan, Medical plan, MPF, Performance bonus, PRC holidays, Special / extra leave, Staff care centre, Statutory holidays, Year-end bonus
Industry Banking
Job function Banking / Finance > Fund Management / Hedge Fund
Banking / Finance > Others
Sales / Business Development / Customer Service > Telemarketing / Call Centre
Published On 25/09/2019

Main responsibilities

  • Delivering quality customer service via incoming phone calls
  • Providing accurate information and responding to customers' problem with efficiency
  • Follow up and reporting outstanding issues

 

Basic requirements

  • Secondary education or above
  • At least 1 year of hotline experience in any fields
  • Fluency in spoken English and Mandarin

 

What you may expect

  • 5 Day work week (Office hour)
  • Full employee benefits
  • Banking holiday
  • Year-end bonus
  • Comprehensive training provided
  • Clear career path