Network Consultant (50-65k)

Job level Middle
Work exp No work experience
Education Bachelor Degree
Within Hong Kong
Employment type Full Time
Industry Telecommunications
Job function Information Technology > Telecommunication
Information Technology > Technical Writing / Consulting
Information Technology > Engineering - Network
Published On 20/05/2022
ref. JN -052022-5617171_22030

Handle advanced level troubleshooting and analysis of complex problem of customer's NOC

Client Details

Our client is a global teleco and they're handling multi government projects.


  • Handle technical tickets of all Incident and Fault at Customer's NOC.
  • Troubleshoot & resolve the incidents and problem tickets within SLA
  • Perform Advanced Level Troubleshooting & Analysis of complex problem
  • Interacts effectively with Cisco / Juniper TAC, Vendor TAC and Engineering to solve complex problems.
  • Simulate the Customer Network architecture within Operations Lab to resolve complex problems and compatibility issues.
  • Collaborate with cross functional teams of Customer, Cisco teams to deliver improved Operations KPI
  • Collaborates with Vendor Engineering teams on complex product and software issues, driving resolution of specific bugs.
  • Share knowledge to the team member's and participate in the various training programs.


  • Typically requires BSEE/CS or equivalent with 12+ of relevant experience in a network / telecommunications Operations in Technology support environment.
  • CCIE (Lab) is required with a minimum certification of CCNP, JNCIE-SP (for Supervisor level) JNCIP‐SEC (for Engineer level) plus proven network design experience.
  • L2 technologies - VLAN's, trunking, VTP, Ether channelling, STP's, RSTP, MSTP
  • IPV4 & IPV6 addressing
  • L3 technologies - BGP, L3 technology troubleshooting
  • Platform Skillset (either or all of) - CAT 6k, 3k & 2k switches, ASR9K, UCS, Nexus (Configuration & troubleshooting), ASA Firewall
  • 3rd Party Platform Skillset (either or all of) - Juniper Routers & Firewall , Ruckus WIFI
  • Tools and automation (desired) - scripting (perl, Python, bash etc.,), industry tools - HP TeMip, Protocol Analyzers, Syslog Analyzers (Splunk) etc.,
  • Ability to formulate and deliver complex presentations.
  • Key involvement with cross-functional teams to resolve major customer issues.

Job Offer

  • Attractive package
  • MPF
  • Annual Leave

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Connie Mo on +852 2848 9540.