Founded in 1999 by a group of experts from different industries, Seamatch is the leading recruitment services provider of specialist recruitment and HR outsourcing services. With offices in Beijing, Shanghai, Hong Kong and Singapore, and a team of over 30 professional consultants, we place quality at...

Founded in 1999 by a group of experts from different industries, Seamatch is the leading recruitment services provider of specialist recruitment and HR outsourcing services.

With offices in Beijing, Shanghai, Hong Kong and Singapore, and a team of over 30 professional consultants, we place quality at the center of everything and aim at providing the best services to both our clients and candidates.

 

Network Support Engineer

Job level Middle
Language Chinese - Cantonese, English
Location
Within Hong Kong
Industry Information Technology
Job function Information Technology > Engineering - Network
Information Technology > Help Desk / IT Support
Information Technology > Network / System Admin
Published On 23/09/2019

Job Duties

- Primary contact point of all network related issues

- Perform network, systems and equipment administration and maintenance;

- Perform technical support including call handling, follow-up action, coordination and escalation;

- Monitor network, systems health status, network performance and security control;

- Perform security logs review, security setting and apply security patches;

- Perform fault escalation to vendor for maintenance;

- Perform IP telephone system support;

- Keep all network documents up to date e.g. logical and physical network diagram, inventory list, Operation Manual, etc;

- Provide internet service support for end user devices.

 

Requirements

- University Degree or Diploma holder on Information Technology related;

- Prefer the holder of CCNA or CCNP;

- Experience in Datacenter, ELV will be an advantage;

- Minimum 2 years solid experience in Cisco products. e.g. AP, Router, Switch, ASA Firewall, WLC, PI;

- Minimum 2 years Solid experience in internet routing and network troubleshooting;

- Knowledge of Cisco Catalyst Series, Cisco Prime Infrastructure, Cisco FirePower, Fortinet Fortigate, SSLVPN, F5 is preferable;