Night Manager

Job level Senior
Work exp Minimum 5 Years
Education Bachelor Degree
Location
Tsimshatsui
Employment type Full Time
Benefits Dental plan, 13-month pay, Medical plan
Industry Hospitality / Hotel Services
Job function Catering / Hospitality > Others
Published On 24/06/2020

Responsible for all front office functions and staff.

 Responsibilities :

  • Managing and supervising all front desk staff
  • Maintains a detailed knowledge about the hotel's services and hours of operations
  • Handling guest complaints and comments to satisfying guest necessary
  • Knows all safety and understands emergency procedures and how to act upon them
  • Drive team goals to meet the targets
  • Accomplish ad-hoc duties assigned by the management

 Requirements :

  • Diploma/ Degree in Hotel Management is preferable
  • Minimum 5 to 7 years of Front Desk experience
  • Good command of both written and spoken English, Cantonese, and Mandarin
  • Familiar with MS Office operation including Word, Excel, Chinese word processing
  • Shift duty is required