Genting Hong Kong is a leading corporation principally engaged in the business of cruise and cruise related operations along with leisure, entertainment and hospitality activities. Taking on a bold initiative to grow the Asia-Pacific as an international cruise destination, Star Cruises has built its...

Genting Hong Kong is a leading corporation principally engaged in the business of cruise and cruise related operations along with leisure, entertainment and hospitality activities. Taking on a bold initiative to grow the Asia-Pacific as an international cruise destination, Star Cruises has built its reputation on offering first-rate Asian hospitality through a fleet of six contemporary ships. Newly launched Dream Cruises will cater to the growing premium Asian cruise market while recently acquired Crystal Cruises is the world’s leading luxury cruise provider, having earned more “World’s Best” awards than any other cruise line, hotel, or resort in history. Genting Hong Kong’s first foray in a land-based attraction, Resorts World Manila opened its doors in the Philippines to the public in August 2009. Resorts World Manila is one of the premier leisure brands under the Genting Group and the Philippines’ first one-stop, nonstop vacation spot for topnotch entertainment and world-class leisure alternatives, featuring three hotels including the all-suite Maxims Hotel, an iconic shopping mall, four high-end cinemas and a multi-purpose performing arts theatre.

Officer – Embarkation (Customer Services)

Job level Middle
Education F.5 - F.7 or DSE
Location
Within Hong Kong
Employment type Full Time
Benefits 5-day week, Insurance plan, Medical plan
Industry Entertainment / Recreation / Performance
Job function Administration > Clerical / Admin / Operation
Sales / Business Development / Customer Service > Others
Published On 05/12/2018

 

Responsibilities

Member of Printing / Manual Booking Team

  • Providing the professional services according to the Operation Manual of Embarkation;
  • To provide coaching and on-job training for new staff in Manual Booking Counters;
  • Assisting the Supervisors to proceed / follow up the Starres Update / inventory of printing materials / maintenance of departmental equipment / asset;

Qualifications

  • Completed F.5 or above.
  • Good command of Cantonese, Mandarin and English.
  • Self-initiative, independent and pleasant personality with good interpersonal and communication skills.
  • PC knowledge in Windows and MS office,
  • shift work will be required.

 

職責:
- 提供優質客戶服務,負責旅客丶行李協調管理及閘口驗票及人流管理
- 需輪班工作, 有薪年假, 保險, 年終花紅


要求:
- 中五或以上程度,懂簡單電腦操作
- 良好國語及英語溝通能力
- 能即時上班優先
- 主動,熱誠,具良好溝通技巧及服務態度
- 歡迎應屆畢業生