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We are one of the specialized companies of Bank of China (Hong Kong) Limited. As a global credit card centre in Hong Kong, we strive to provide world-class credit card products and services to both domestic and overseas customers. We also play a major role in the development of e-commerce as well as credit card market in Mainland China. To cope with our rapid business expansion, we are now looking for high-calibre candidates to take up the following challenging roles:

We are one of the specialized companies of Bank of China (Hong Kong) Limited. As a global credit card centre in Hong Kong, we strive to provide world-class credit card products and services to both domestic and overseas customers. We also play a major role in the development of e-commerce as well as...

We are one of the specialized companies of Bank of China (Hong Kong) Limited. As a global credit card centre in Hong Kong, we strive to provide world-class credit card products and services to both domestic and overseas customers. We also play a major role in the development of e-commerce as well as credit card market in Mainland China. To cope with our rapid business expansion, we are now looking for high-calibre candidates to take up the following challenging roles:

Officer, Operations & Services

Job level Entry
Work exp 3 Years To 15 Years or above
Education Diploma / Certificate
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Hong Kong Island Hong Kong
Employment type Full Time
Benefits 5-day week, Insurance plan, Medical plan
Industry Banking
Job function Administration > Clerical / Admin / Operation
Banking / Finance > General / Operations
Sales / Business Development / Customer Service > Customer service / Sales Support
Published On 29/01/2018 2018-01-29
ref. OSDO-CP201710

Responsibilities:

  • Support team-head to plan and enhance team operations
  • Coordinate with team members as well as monitor daily operations to ensure both internal and external customer service level are met
  • Handle ad-hoc projects as assigned from time to time

Requirements:

  • Tertiary graduate
  • 3 years' relevant working experience, preferably in banking / credit card business
  • Knowledge in card products, systems and operations an advantage
  • Customer oriented with good interpersonal skills
  • Immediate availability preferred
  • Candidates with less experience will be considered as Contract Customer Services Representative

Applicants for the above position must be proficient in spoken and written Chinese (including Mandarin) and English, and be competent in MS Office applications. 

Attractive remuneration packages will be offered to suitable candidates. Interested parties please send full resume with present and expected salary to Human Resources Department, 20/F BOC Credit Card Centre, 68 Connaught Road West, H.K. (Please quote Ref. no.) OR email to recruit@boci.com.hk 

 

**Data collected would be used for recruitment purposes only.  Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 12 months of receipt.