04-Nov-17 jobsDB Ref. JHK100003005692513 Our commitment is to put customers first by providing excellent marketing services and great communications experiences through various channels and projects. By focusing on customers and being a responsible partner in the market, we hope to produce solid return...

04-Nov-17

jobsDB Ref. JHK100003005692513

 

Our commitment is to put customers first by providing excellent marketing services and great communications experiences through various channels and projects. By focusing on customers and being a responsible partner in the market, we hope to produce solid return for business owners, create meaningful opportunities for clients and provide values for services’ end-user. As a result, we will be recognized as a dynamic, energetic and diversified company that helping clients to tackle and solve market challenges.

Officer, Operations & Services (5 days work)

Job level Entry
Work exp 1 Year To 3 Years
Education Associate Degree
Location
Kwun Tong
Employment type Permanent
Benefits 5-day week
Industry Financial Services
Job function Banking / Finance > General / Operations
Digital / Web / Mobile > Others
Marketing / Public Relations > Marketing - Communications
Published On 18/05/2018

Responsibilities:

To assist the manager to deal with the daily issues of the Payment Gateway Operations

To assist the manager plan and enhance team operations

To provide operational support on new programs and strategies, and maintain / update the relevant account information in the system

To trouble shoot and coordinate issues raised by business users and external vendors

To handle and closely follow up internal / external customer’s enquiries to achieve high customer satisfaction

Handle ad-hoc projects as assigned from time to time

Requirements:

• University graduate in Accounting, Business Administration or related disciplines;

• Patient, detail-minded and customer-oriented;

• Excellent interpersonal and communication skills with high proficiency in spoken and written English and Chinese;

• Hands-on skills in MS Office applications.

Good interpersonal communication, problem solving and multi-task skills.

Ability to work independently and under pressure.

We provide:

• 5-day work

• Working hour: 9am-6pm

• Banking holiday

• Excellent career advancement

We offer attractive remuneration package with comprehensive fringe benefits to the right Candidates. For those interested, please send your full resume, available time, current salary and expected salary by e-mail hr @onetransact.com. Personal data collected will be used for recruitment purpose only.