Want to make history? This is your chance to create history and be a part of the team to build Hong Kong's own, true low-cost carrier. We are seeking team players who are looking for a unique challenge. HK Express is built on a culture of respect, opportunity, innovation and travel. We are looking...

Want to make history?

This is your chance to create history and be a part of the team to build Hong Kong's own, true low-cost carrier. We are seeking team players who are looking for a unique challenge. HK Express is built on a culture of respect, opportunity, innovation and travel. We are looking for talented, high performance, energetic people who have flair, creativity and a love of life! A passion for travel will also go a long way! If this sounds like you, we would love to hear from you.


What we stand for:

Your Career

  • Contribute to building a new business
  • Career progression opportunities
  • Equal opportunity
  • Huge personal development

 

Your Wellness

  • Attractive remuneration package
  • Free and discounted air travel
  • Staff activities and events
  • Medical insurance
  • Numerous other benefits


HK Express is composed of a team of professional and highly energetic people from around the globe. We aspire to be the leading LCC in Hong Kong and Asia-Pacific. Come and join us!

HK Express is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Only shortlisted candidates will be informed to proceed in our selection process within 4 weeks. All related information will be kept in our file for up to 12 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.

Officer, Passenger Services Standard and Training

Job level Entry
Education F.5 - F.7 or DSE
Location
HK International Airport
Employment type Full Time
Benefits Dental plan, Insurance plan, Medical plan, Travel allowance
Industry Travel / Tourism
Job function Logistics / Transportation > Aviation Services
Administration > Others
Published On 20/06/2019

 

Role and Responsibilities:

  • Assist in developing and maintaining Passenger Services related policy and procedures to ensure the compliance in IOSA, regulatory and company standard;
  • Coordinate with all related parties for new product and service implementation and the existing stations set up;
  • Assist in developing/updating professional training programs and materials for passenger services training;
  • Deliver professional training and conduct briefing session for passenger handling workforce;
  • Coordinate the pre-and post-training logistics with internal or external parties;
  • Perform administrative functions;
  • Require overseas travel;
  • Perform any ad-hoc duties as assigned.

Qualifications:

  • 5 passes or above in HKCEE or HKDSE, including English Language;
  • Minimum 3 years’ Ground Operations experience is preferred;
  • Experience in performing line trainer is an advantage;
  • Good command in both spoken and written English, Chinese language is a plus.
  • Strong computer literacy in MS Office, particularly PowerPoint, Excel and Word.

Desirable Qualities:

  • Detail-oriented, accurate and reliable, a self-motivated team player with good interpersonal skills;
  • Strong organizational and communication & presentation skills.