CL Computers Group is a Pan-Asia information technology company, founded in 1979. Emerged from the engineering team of the Group, CL Technical Services Ltd is now the largest subsidiary of the Group. The Company provides recruitment & secondment service to many major corporations of diversified business...

CL Computers Group is a Pan-Asia information technology company, founded in 1979. Emerged from the engineering team of the Group, CL Technical Services Ltd is now the largest subsidiary of the Group. The Company provides recruitment & secondment service to many major corporations of diversified business natures. We aim to assist her clients the IT support functions which enabling them to increase their service capabilities and focus on developing the core business.

Onsite Support Engineer / Field Engineer

Job level Entry
Education Diploma / Certificate
Location
Hong Kong Island
Employment type Full Time
Benefits 5-day week, Medical plan, Paid overtime
Industry Internet / Digital / eCommerce
Job function Information Technology > Engineering - Hardware
Information Technology > Help Desk / IT Support
Information Technology > Network / System Admin
Published On 25/06/2019

Responsibilities:

  • Investigating, troubleshooting, isolating and documenting problems
  • Provide helpdesk or on-site support
  • Keep track the case status and make escalation to vendor/related parties whenever applicable
  • Liaise with customers to diagnose and report on problem situations
  • Initiate the appropriate corrective actions using established procedure as emergency needs arise
  • Perform other related duties as assigned

 

Requirement:

  • Knowledge in Microsoft Windows server and PC environment
  • Higher Diploma or above in Computer Science, or related disciplines
  • Knowledge of LAN and WAN would be advantageous
  • Good customer service and interpersonal skills
  • Self-motivated, customer oriented and able to work under pressure
  • Proficiency in spoken and written in both Chinese and English

 

If interested for the above position, please send detailed resume with current and expected salary as well as date of availability via  

For more job opportunity, please visit our website: www.clts.com

 

The personal information collected is strictly for recruitment purpose only.