CL Technical Services Limited was established in 1994 and started providing recruitment and secondment services to our clients since 1998. We provide 1-stop recruitment & secondment services to many major corporations of diversified business natures. We engaged of sourcing IT Professionals to fulfil...

CL Technical Services Limited was established in 1994 and started providing recruitment and secondment services to our clients since 1998. We provide 1-stop recruitment & secondment services to many major corporations of diversified business natures. We engaged of sourcing IT Professionals to fulfil different business needs of our clients. Helping to pick the best candidates for the job. We aim to assist our clients to develop strategies and policies that enlarge the recruitment channels which enabling them to increase their service capabilities and focus on developing the core business.

Onsite Support Engineer / Field Engineer

Job level Entry
Education Diploma / Certificate
Location
Hong Kong Island
Employment type Full Time
Benefits 5-day week, Medical plan, Paid overtime
Industry Information Technology
Job function Information Technology > Engineering - Hardware
Information Technology > Help Desk / IT Support
Information Technology > Network / System Admin
Published On 24/07/2020

Responsibilities:

  • Investigating, troubleshooting, isolating and documenting problems
  • Provide helpdesk or on-site support
  • Keep track the case status and make escalation to vendor/related parties whenever applicable
  • Liaise with customers to diagnose and report on problem situations
  • Initiate the appropriate corrective actions using established procedure as emergency needs arise
  • Perform other related duties as assigned

 

Requirement:

  • Knowledge in Microsoft Windows server and PC environment
  • Higher Diploma or above in Computer Science, or related disciplines
  • Knowledge of LAN and WAN would be advantageous
  • Good customer service and interpersonal skills
  • Self-motivated, customer oriented and able to work under pressure
  • Proficiency in spoken and written in both Chinese and English

 

If interested in the above post, please send full resume with academic background, work history, current and expected salary by clicking  

For more job opportunity, please visit our website: www.clts.com

 

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