At Linkers, we believe that you can and you should love your job, and find purpose in it. And we want to help you make that happen. Contact us, our team would walk along side with you through your job seeking process! Our team got a solid background, and a vast network of clients, with the experience...
At Linkers, we believe that you can and you should love your job, and find purpose in it. And we want to help you make that happen. Contact us, our team would walk along side with you through your job seeking process! Our team got a solid background, and a vast network of clients, with the experience of filling candidates to Banks, Telecom, IT firms and Startups, FMCG, Supply chain companies, etc. www.LinkersCareers.com

Operation Agent

Job level Middle
Education Associate Degree
Location
HK International Airport
Employment type Full Time
Benefits Dental plan, 13-month pay, Education subsidies, Insurance plan, Medical plan, Performance bonus
Industry Freight Forwarding / Logistics / Delivery
Job function Logistics / Transportation > Aviation Services
Sales / Business Development / Customer Service > Others
Published On 19/12/2018

Benefit:

  • Guarantee bonus
  • Performance bonus
  • Shift allowance
  • Education allowance
  • Medical insurance
  • Dental insurance
  • Life insurance


Responsibilities:

  • Handling shipments’ booking enquiries from overseas countries in DHL network and proper arrangement of booking with airlines to ensure successful upliftPreparing regular reports and Unit 
  • Preparing regular reports and Unit Load Device (ULD) inventory management in Central Asia Hub
  • Communicating with other DHL Hubs and Gateways on real time monitoring of both network and commercial flights and uplift status of shipments to ensure on-time performance and co-ordination with Airlines and Ground Handling Agents, and supporting the execution of contingency actions when required
  • Adhering to standards and protocols of pre-alert, e-mails, and other shipment monitoring tools with the DHL network
  • Interfacing with local country Customer Services for network tracing and investigation of service performance issues


Requirements:

  • Post secondary education or Diploma holder or equivalent 
  • Minimum 3 years’ customer services experience or university graduate in Logistics or Transportation with some working experience 
  • Experience in industry such as transportation, logistics, airlines, airport operations, freight forwarding or express is an advantage 
  • Good typing skills and familiar with using MS Word and MS Excel 
  • Fluent spoken English and Cantonese, Putonghua is preferred
  • Good analytical, telephone manner and customer services skills 
  • Willing to work on 24-hour shift duties

 

 

To apply online, please click the Apply button below. For a confidential discussion about this role please contact us on +852 2391 2813. 

 

 

 

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