WaiOn Solutions Limited is an Information Technology consulting company that offers total computer solutions by provides IT outsourcing service and one-stop IT solutions. Our clients include leading financial institutions, telecommunications, government departments and educational establishments around...

WaiOn Solutions Limited is an Information Technology consulting company that offers total computer solutions by provides IT outsourcing service and one-stop IT solutions. Our clients include leading financial institutions, telecommunications, government departments and educational establishments around the region. To cope with our rapid business growth, we invite dynamic and aggressive IT talents to join our growing team.

 

http://waionsolutions.com/

Operations Assistant, Customer Support - Banking (Ref. CS11463)

Job level Entry
Work exp Minimum 1 Year
Education Bachelor Degree
Location
Kowloon Bay
Employment type Contract
Benefits 5-day week, Shuttle bus, Medical plan, Paid overtime
Industry Banking
Job function Administration > Clerical / Admin / Operation
Banking / Finance > Others
Banking / Finance > General / Operations
Published On 08/11/2019

Summary:

Our client, a large-scale and renowned Chinese Bank, is hiring One Operations Assistant to join their Customer Support team in Kowloon Region office. This is a Banking Role in which a great multi-cultural experience will be gained. 

Responsibilities:

  • Handle the documentation for customer onboarding and data maintenance of existing customer in compliance with the related procedures and service standard
  • Ensure completion and correctness of all Legal & Supporting documentation for execution
  • Liaise with various stakeholders to complete the task
  • Ensure all transactions are handled in compliance with regulatory requirements and internal procedures/guidelines
  • Provide advisory supports and assistance to BU relating to customer onboarding and data maintenance
  • Support ad hoc tasks
  • Review and prepare daily or monthly reports for internal or regulatory purpose

Requirements:

  • 5 subjects at Grade E/Level 2 or above in HKCEE/HKDSE, including English, Chinese and Mathematics
  • 1 or 2 years’ experience in handling customer onboarding experience is preferable
  • Customer-oriented, attentive to details, compliance and control oriented, diligent, proactive and able to  work under pressure
  • Good command of spoken English, Cantonese and Putonghua
  • Proficient in MS Office including Word, Excel and Chinese word processing
  • UAT experience is preferable 

 

If you have the desire for a challenging and rewarding career development,  

send us your resume quoting your present and expected salary by clicking "Apply Now"

or email to hr@ waionsolutions.com.

 

**Only accept resume in Word format**
Information collected will only be used for recruitment purpose.