Operations Clerk (Air Freight- Export) x1 /Customer Service (Air Freight-Export)

Job level Entry
Work exp Minimum 1 Year
Education F.5 - F.7 or DSE
Location
Within Hong Kong
Employment type Permanent
Industry Freight Forwarding / Logistics / Delivery
Job function Administration > Administration / Operation Manager
Logistics / Transportation > Freight / Cargo Forwarding
Logistics / Transportation > General / Others
Published On 23/10/2018

Operations Clerk Air Freight (Export on shift duties) x1

Responsibilities

  • Data Entry, filing, scanning & preparing full set export documents
  • Communicate with overseas office for shipment arrangement to ensure shipments handling properly and efficiently
  • Invoicing to customers and inter-companies in compliance with the company guideline and rule
  • Check and monitor the cargo uplift status

Requirements

  • Form 5 or above
  • 1 year related working experience in freight forwarder/logistics industry
  • Good communication and interpersonal skills
  • Customer-oriented, self-motivated, able to work under pressure & willing to work overtime when required
  • Good command of spoken and written English, Mandarin and Cantonese
  • Proficiency in MS applications
  • Fresh graduate will be also considered


Customer Service - Air Freight (Export) x1
Responsibilities

  • Handle daily incoming air export booking
  • Verifying shipping document (e.g.: shipping invoice, packing list or li-ion battery documents)
  • Liaise with local/overseas customer through email/phone
  • Provide flight details to customer timely
  • Prepare shipment report for customer when necessary
  • Check 7 monitor the cargo departure & arrival status
  • Courier, Cross border & local truck arrangement when necessary

Requirements

  • Form 5 or above
  • 1 year related working experience in freight forwarder/logistics industry
  • knowledge in Cross-border truck handling is an advantage
  • Good communication and interpersonal skills
  • Customer-oriented, self-motivated, able to work under pressure & willing to work overtime when required
  • Excellent service manner, patience and problem-solving skills
  • Good command of spoken and written English, Mandarin and Cantonese
  • Proficiency in MS applications

 

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