救世軍是一間國際基督教教會和慈善組織,現於全球128個國家和地區工作。救世軍於香港已服務社會超過85年,提供教育、社會及宗教等服務。我們被感召去傳揚耶穌基督的福音,並致力於香港、澳門和中國內地扶助社會上有需要的人;並因着神的愛,積極回應本土需要,...

救世軍是一間國際基督教教會和慈善組織,現於全球128個國家和地區工作。救世軍於香港已服務社會超過85年,提供教育、社會及宗教等服務。我們被感召去傳揚耶穌基督的福音,並致力於香港、澳門和中國內地扶助社會上有需要的人;並因着神的愛,積極回應本土需要, 以及向處於危難和天災中的人提供援助。

Operations Manager / Assistant Operations Manager

Job level Senior
Location
Within Hong Kong
Employment type Full Time
Industry Charity / NGO / Non-Profit Org
Job function Sales / Business Development / Customer Service > Retail Sales
Published On 23/10/2018
ref. OM/RP/10-18

RESPONSIBILITIES

  • Ensure operational excellence in all warehouse areas with efficient operations of warehouse management system(s) and related equipment, inventory received appropriately and efficiently and safely processed in the warehouse, proper layout of warehouse and product placement, and proper maintenance and organization of all warehouse areas
  • Assist Senior Manager in evaluating the operational effectiveness and recommending alternatives for work methods, procedures, controls and staffing to achieve accurate and timely movement and processing of product
  • Assist Senior Manager in different aspects of warehouse management, such as financial, operational, people and process and service related so as to drive continuous improvement and efficiency gains to reduce overall cost-to-serve
  • Be responsible for hotline customer services by closely monitoring the performance and KPIs as per the Army’s standard
  • Closely monitor the performance of Logistics team and make sure KPIs are reached
  • Develop Associates informally through training programs, on-floor coaching and providing performance based feedback
  • Establish good partnership with Business Development team and customers through meetings, events and feedback
  • Perform any other legitimate duties assigned by the supervisor and Head of Department

REQUIREMENTS

  • An understanding of the Christian faith, values and ethos of The Salvation Army
  • Degree in Logistics, Supply Chain, Management or related disciplines
  • Minimum 10 years’ experience in Supply Chain, Warehouse Operations, Logistics Management
  • At least 5 years’ experience in project management in warehousing or supply chain solutions
  • Proven track record of complex and creative problem solving and the desire to create and build new processes 
  • Demonstrated strong cross-team collaboration, strong leadership and people management skill
  • Familiar with ISO9001/ ISO14001 standards and requirements is a plus
  • Advanced knowledge of MS office and familiar with WMS/ERP system
  • Excellent written and verbal communication and presentation skill 
  • Candidate with less experience will be considered as Assistant Operations Manager

Application Procedure

Please apply with full resume, stating clearly current and expected salary, to the Group Human Resources Director, The Salvation Army Hong Kong and Macau Command, 6/F Human Resources Department, 11 Wing Sing Lane, Yaumatei, Kowloon by quoting reference number on the envelope or click

 

All information provided will be treated in strictest confidence & used for recruitment purpose only. All unsuccessful applications will be kept for a period of no longer than two years after completion of the recruitment exercise