Operations Manager, CHATS Settlement Institution - HSBC Operations, Services and Technology

Job level Middle
Education Bachelor Degree
Within Hong Kong
Employment type Full Time
Industry Banking
Job function Banking / Finance > Corporate Banking
Banking / Finance > Treasury
Banking / Finance > Others
Published On 20/06/2018
ref. 0000B0NJ

Some careers shine brighter than others

If you’re looking for a role that will help you stand out at HSBC, take a look at how you can fulfil your potential.

HSBC Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HOST combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high caliber professional to join our team as Operations Manager, CHATS Settlement Institution.

In this role, you will

  • Interact with relevant parties to ensure smooth and efficient settlement of United States Dollar CHATS transactions, maintain up to date operating and contingency procedures
  • Provide professional service to direct participants, follow up their queries and feedback on the United States Dollar CHATS System
  • Contribute to the continuous development of the System through identifying user requirements, reviewing functional specifications and performing User Acceptance Tests
  • Propose key performance indicators for management information reporting, and compile monthly information package for management review
  • Ensure compliance with the Hong Kong Monetary Authority directives, the Payment Systems and Stored Value Facilities Ordinance, the United States Dollar Clearing House Rules, and audit requirements to maintain the Systems safety and efficiency
  • Keep abreast of market information on new business, and continuously deepen technical and product knowledge of the System

To be successful in this role, you should meet the following requirements

  • Bachelor's degree in business or a related field
  • Relevant work experience with Treasury knowledge
  • Knowledge of operations in payments and debt securities settlement and related systems  
  • Experience in customer service preferred
  • Good analytical, interpersonal and communication skills
  • Good command in English and Chinese, proficiency in Putonghua an advantage 

For further details and application information please visit our career site, search under reference number 0000B0NJ

You’ll achieve more when you join HSBC.


Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited