Operations Officer (1 year contract)

Job level Entry
Work exp No work experience
Education Bachelor Degree
Within Hong Kong
Employment type Full Time
Industry Insurance
Job function Insurance > Claims
Administration > Clerical / Admin / Operation
Published On 24/01/2018
ref. 170007VU_52812
Job Responsibility
  • Assess and process medical claims according to company's claims guidelines.
  • Arrange disbursement of reports and payments on claims settlement.
  • Provide administrative support to group & individual medical / life clients through correspondence handling
  • Reply enquiries from internal customers within in a timely manner
  • Cooperate with other teams to meet the deadlines and expectation of services
  • Ensure accuracy and review the procedures for continuous improvement
  • Ensure claims are processed within company service standard.

  • High Diploma or above
  • At least 5 years of working experience in insurance industry, preferable with experience in Health Claims
  • Knowledge of the AS400 system is preferable
  • Good interpersonal skill with service attitude, numeric sensitive and attentive to details.
  • Good command of both spoken and written English and Chinese & PC skills
  • Candidate with less experience will be considered as Claims Administrator