Passenger Sales Executive

Job level Entry
Work exp Minimum 1 Year
Education Diploma / Certificate
Employment type Full Time
Benefits 13-month pay, 5-day week, Insurance plan, Medical plan, Performance bonus
Industry Freight Forwarding / Logistics / Delivery / Warehousing
Job function Logistics / Transportation > Aviation Services
Sales / Business Development / Customer Service > Sales Management
Published On 24/06/2019

Pacific Air (HK) Limited, a Hong Kong based company, is a professional and dedicated General Sales and Services Agent (GSSA) serving our client airlines in both the passenger and cargo capacity with regional coverage. We provide a complete range of airlines services and work in partnership with our clients using our expertise in passenger and cargo business to support daily sales, operational, and customer service needs.



Passenger Sales Executive


Job Duties:

  • Implement sales strategies and policies in line with the guidelines from the Principal and the company’s objectives. Set up sales call plans, weekly & monthly reporting mechanisms and ensure that the appropriate selling skills are suitably employed;
  • Regular sales visits to travel agents and customers to provide the services of our Principal(s);
  • Handle customers’ requests and complaints and provide necessary support and service in a professional manner;
  • Prepare and manage sales budget and to ensure all financial targets are achieved;
  • Prepare and manage selling tariff to the market in conjunction with the Principal;
  • Maintain excellent relationship with key accounts and Travel Agents to ensure airlines’ representations are being properly and effectively promoted in the market;
  • Collect market intelligence and prepare reports to the management;
  • Perform any other ad hoc duties as assigned.



  • Diploma or above
  • Minimum 1 year of experience in airlines or travel industry
  • Knowledge in airline ticketing and reservation system preferably SABRE is an advantage
  • Good command of both spoken and written English and Chinese
  • Tactful in customers handling, problem solving and interpersonal skills
  • Good communications skills, detail-minded, patient, able to work under pressure
  • Ability to work independently, self-motivated and a good team player
  • A positive attitude with a commitment to work in the aviation industry
  • Proficient in PC applications and MS Office (Excel, Word, Outlook and PowerPoint)
  • Immediate available is preferred



  • Attractive Remuneration
  • 5 Days Work
  • Discretionary Bonus
  • 13-month Pay
  • Bank Holiday
  • Medical Scheme


Personal data collected will be used for recruitment purpose only.

Location: Tsim Sha Tsui