Under the Caritas motto “Love in the Service of Hope”, Precious Blood Hospital (Caritas) is dedicated to providing quality health care services to the  community through a holistic approach and team effort. We serve our clients with unparalleled passion and unrelenting effort to achieve clinical...

Under the Caritas motto “Love in the Service of Hope”, Precious Blood Hospital (Caritas) is dedicated to providing quality health care services to the  community through a holistic approach and team effort. We serve our clients with unparalleled passion and unrelenting effort to achieve clinical excellence and patient safety.

Patient Service Officer

Job level Senior
Work exp Minimum 2 Years
Education Bachelor Degree
Location
Sham Shui Po
Employment type Full Time
Industry Medical Services / Pharmaceutical / Hospitals
Job function Management > General Management
Published On 21/03/2020

Job Descriptions:

  • Oversee the daily operation of the Patient Service Department including but not limit to services such as Patient Admission, Telephone Inquiry, Cashier, Medical Record Keeping and etc. ;
  • Work closely with Human Resource Unit on customer service training, monitor the customer service quality, set and implement improvement plans ;
  • Work closely with Finance and Clinical Departments on patient billing and cash handling ;
  • Prepare management reports for analysis.

Requirements:

  • A recognized university degree with at least 2 years experience in hospitality industry or over 8 years experience working at supervisory level in hospitality industry if without a recognized university degree ;
  • Familiar with cashier operation preferred ;
  • Excellent communication and analytical skill ;
  • Problem-solving oriented and work under pressure.

Interested parties, please clicking "Apply Now" to submit your applications

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