RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

Pension Fund Customer Care Advisor ($14,000 up/ welcome fresh)

Job level Entry
Education Associate Degree
Location
Tin Hau
Employment type Full Time
Benefits 5-day week, Competitive pay, Dental plan, Insurance plan, Medical plan, MPF
Industry Financial Services / Investment / Securities
Job function Banking / Finance > Fund Management / Hedge Fund
Sales / Business Development / Customer Service > Telemarketing / Call Centre
Published On 28/01/2020
Salary (HKD) $14,000 - $16,000 / month

Key Responsibilities:

  • Advising on pension fund related product including MPF
  • Support saving scheme application document entry and processing
  • Respond to customer inquiries, feedback and complaints
  • Assist our members through excellent tele-servicing
  • Maintain and update call agent system
  • Work 5 days a week, 0900 to 1800
  • Handle ad hoc assignments as required


Minimum Requirement:

  • Pass in HKCEE/HKDSE English Language; or equivalent in other exams
  • Proficiency in Cantonese (spoken and written), English and Mandarin is an advantage
  • Creative, patient and passionate to create a wonderful journeyPassed in MPF License Exam is an advantage
  • Excellent telephone manner with problem solving skills and able to work independently
  • Good command of both written and spoken English and Chinese
  • Handle ad hoc assignments allocated by supervisor

For interested parties please contact Mr. Tam at 39900383.