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Serving companies largely in the financial, IT and telecommunication sectors; we specialize in generating high sales growth, improving call centre performance and profit generating customer service. Teledirect has implemented over 4,500 successful programmes interacting with our clients' customers around the world and has a customer acquisition track record of over 3 million. Teledirect has also received due recognition by the industry by winning several regional awards under the best contact centre operations and the best contact centre professionals categories. Our commitment to excellence is underscored by our practice of recruiting the best of the best, customizing products and services for rapid business growth, and setting standards for quality performance and superb results.

Serving companies largely in the financial, IT and telecommunication sectors; we specialize in generating high sales growth, improving call centre performance and profit generating customer service. Teledirect has implemented over 4,500 successful programmes interacting with our clients' customers...

Serving companies largely in the financial, IT and telecommunication sectors; we specialize in generating high sales growth, improving call centre performance and profit generating customer service. Teledirect has implemented over 4,500 successful programmes interacting with our clients' customers around the world and has a customer acquisition track record of over 3 million. Teledirect has also received due recognition by the industry by winning several regional awards under the best contact centre operations and the best contact centre professionals categories. Our commitment to excellence is underscored by our practice of recruiting the best of the best, customizing products and services for rapid business growth, and setting standards for quality performance and superb results.

Phone Banking - Customer Services Officer - Basic Salary 15K ($8,000新人獎/No Selling/五天工作)

Job level Middle
Work exp Minimum 1 Year
Education F.5 - F.7 or DSE
Location
Shatin New Territories, Hong Kong
Employment type Full Time
Benefits 5-day week, Flexible working hours, Insurance plan, Medical plan, Paid overtime, Shuttle bus, Transportation allowance
Industry Telecommunications
Job function Banking / Finance > Private Banking / Wealth Management
Sales / Business Development / Customer Service > Customer service / Sales Support
Sales / Business Development / Customer Service > Others
Published On 21/06/2018 2018-06-21

Teledirect 現正為香港大型銀行進行招募 Phone Banking - Customer Services Officer。電話服務中心設於沙田區,完善交通配套,步行約 3 分鐘內前往港鐡石門站本公司提供良好事業發展機會。

 

 入職要求:

  •  於香港中學文憑或香港中學會考英文科考試中取得合格成績
  • 必須至少具備半年或以上電話客戶服務經驗
  • 以禮對待,守時及持認真工作態度
  • 良好溝通技巧及能於壓力下工作
  • 能操流利廣東話,英語及普通話者優先取錄

 

 待遇:

  • 固定底薪 
  • 完善輪班津貼機制 (不需24小時輪班)
  • 五天工作 
  • 每周工作時間 (不多於40小時)
  • 醫療保障  (包括: 門診,住院及人壽) 
  • 新人獎 ($8000)
  • 銀行假期
  • 12天有薪年假
  • 強積金
  • 舒適工作環境
  • 全面及優質專業培訓
  • 工作穩定及美好前景
  • Work Life Balance

 

主要職責:

  • 接聽熱線查詢,解答客人有關銀行服務或產品的查詢
  • 跟進客人意見或投拆
  • 處理文書等工作
  • 保持專業態度與客人建立良好關係

 

 

有意者, 請立即按 "申請" 遞交履歷表.

如有任何查詢, 可於辦公時間內致電 2539 3888 或 whatsapp 9730 5835 與人事部接洽