Headquartered in Singapore, we have operations in Malaysia, Thiland, Philippines, China (Hong Kong, Beijing), Japan and Spain. Serving companies largely in the financial, IT, technology, ecommerce, airline, luxury and hospitality sectors, we specialize in generating high sales growth, improving call...

Headquartered in Singapore, we have operations in Malaysia, Thiland, Philippines, China (Hong Kong, Beijing), Japan and Spain. Serving companies largely in the financial, IT, technology, ecommerce, airline, luxury and hospitality sectors, we specialize in generating high sales growth, improving call centre performance and profit generating customer service. 

Teledirect has implemented over 5,000 successful programmes interacting with our clients’ customers around the world and a customer acquisition track record of over 3 million. We have also received over 170 regional and international industry awards under the best contact centre operations and the best contact centre professionals’ categories. 

Our commitment to excellence is underscored by our practice of recruiting the best of the best, customizing products and services for rapid business growth and setting standards for quality performance and superb results.

 

Phone Banking Officer (保證$12,000新人獎 / 沙田/ 5天工作/ 毋需銷售)

Job level Entry
Education F.5 - F.7 or DSE
Location
Shatin
Employment type Full Time
Benefits 5-day week, Flexible working hours, Insurance plan, Medical plan, Paid overtime
Industry Telecommunications
Job function Banking / Finance > Retail Banking / Branch Banking
Sales / Business Development / Customer Service > Others
Quality Control / Quality Assurance > Quality Control & Assurance
Published On 18/06/2019

電話服務中心設於沙田區,完善交通配套,步行 3 分鐘前往港鐡石門站。

** 特設 $12,000 新人獎 ** 

主要職責:

  • 接聽熱線查詢,解答客人有關銀行服務或產品的查詢
  • 跟進客人意見或投訴
  • 保持專業態度,與客人建立良好關係
  • 無需 cold call 或外勤

入職要求:

  • 於香港中學文憑或香港中學會考英文科考試中取得合格成績
  • 具備半年或以上電話客戶服務經驗優先考慮
  • 以禮對待,守時及持認真工作態度
  • 良好溝通技巧及能於壓力下工作
  • 能操流利廣東話,英語及普通話者優先取錄

待遇:

  • 固定底薪
  • 五天工作
  • 每周工作時間 (不多於40小時)
  • 醫療保障 (包括: 門診,住院及人壽)
  • 新人獎 $12,000
  • 銀行假期
  • 12天有薪年假
  • 強積金
  • 舒適工作環境
  • 全面及優質專業培訓
  • 工作穩定及美好前景

 

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如有任何查詢, 可於辦公時間內致電 2539 3888 或 whatsapp 9730 5835 與人事部接洽