Headquartered in Singapore, we have operations in Malaysia, Thiland, Philippines, China (Hong Kong, Beijing), Japan and Spain.  Serving companies largely in the financial, IT, technology, ecommerce, airline, luxury and hospitality sectors, we specialize in generating high sales growth, improving...

Headquartered in Singapore, we have operations in Malaysia, Thiland, Philippines, China (Hong Kong, Beijing), Japan and Spain.  Serving companies largely in the financial, IT, technology, ecommerce, airline, luxury and hospitality sectors, we specialize in generating high sales growth, improving call centre performance and profit generating customer service. 

Teledirect has implemented over 5,000 successful programmes interacting with our clients’ customers around the world and a customer acquisition track record of over 3 million. We have also received over 170 regional and international industry awards under the best contact centre operations and the best contact centre professionals’ categories. 

Our commitment to excellence is underscored by our practice of recruiting the best of the best, customizing products and services for rapid business growth and setting standards for quality performance and superb results.

 

Phone Banking Officer (保證$12,000新人獎 / 沙田/ 5天工作/ 毋需銷售)

Job level Entry
Education F.5 - F.7 or DSE
Location
Shatin
Employment type Full Time
Benefits 5-day week, Flexible working hours, Insurance plan, Medical plan
Industry Telecommunications
Job function Banking / Finance > Retail Banking / Branch Banking
Sales / Business Development / Customer Service > Others
Quality Control / Quality Assurance > Quality Control & Assurance
Published On 08/01/2020

工作地點:

  • 沙田,石門

 工作時間:

  • 五天工作 - Mon-Fri 09:00-18:00 ; Sat, Sun & PH Off
  • 有待轉為輪更
  • 輪更時亦有完善shift allowance提供, 月薪高達$18,300

 主要職責:

  • 接聽熱線查詢,解答客人有關銀行服務或產品的查詢
  • 跟進客人意見或投訴

入職要求:

  • 於香港中學文憑 或 香港中學會考英文科考試中取得五科合格成績,

o   當中包括主科 - 中文 ,英文,數學

  • 至少具備半年或以上電話客戶服務經驗
  • 以禮對待,守時及持認真工作態度
  • 良好溝通技巧及能於壓力下工作
  • 能操流利廣東話,英語及普通話者優先取錄

 薪酬及福利待遇包括:

  • 固定底薪 
  • 一週五天工作
  • 每週工作時間(不多於40小時)
  • 醫療保障  (包括: 門診,  住院及人壽) 
  • 新人獎 $12,000
  • 銀行假期
  • 12天有薪年假
  • 強積金
  • 舒適工作環境
  • 全面及優質專業培訓