RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

Phone Banking Officer (Fresh Welcomed, $15,000 - $16,000)

Job level Entry
Work exp 1 Year To 3 Years
Education F.5 - F.7 or DSE
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Within Hong Kong
Employment type Full Time
Benefits 13-month pay, 5-day week, Additional subsidies, Alternate saturday, Competitive pay, Discretionary bonus, Education subsidies, Flexible working hours, General holidays, Gratuity, Insurance plan, Medical plan, MPF, Performance bonus, PRC holidays, Year-end bonus
Industry Banking
Job function Banking / Finance > Retail Banking / Branch Banking
Sales / Business Development / Customer Service > Customer service / Sales Support
Sales / Business Development / Customer Service > Telemarketing / Call Centre
Published On 20/05/2019

Main Responsibilities

  • Delivering efficient and quality customer service via incoming phone calls, internet or emails
  • Achieving the service standard and performing customer service in compliance with policy and regulations
  • Ad hoc duties

Basic Requirements

  • HKCEE / HKDSE holder or above
  • At least 1 year of call centre experience in any industry
  • Good customer service and communication skills
  • Responsible and detailed minded

What you may expect

  • 15 Days of annual leave
  • 5 Day work week
  • Comprehensive training provided
  • Good career path
  • Outstanding performer can convert to permanent staff