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ZEBRA™ Strategic Holdings Limited is a performance-based holistic Human Capital Solutions provider that services Corporate Clients across Asia Pacific region.

With more than a decade of solid experience, ZEBRA™ successfully listed on the GEM board of the Hong Kong Stock Exchange in the year of 2013.

Our client, a leading institution is currently seeking for a high-caliber candidate to join their team.

ZEBRA™ Strategic Holdings Limited is a performance-based holistic Human Capital Solutions provider that services Corporate Clients across Asia Pacific region. With more than a decade of solid experience, ZEBRA™ successfully listed on the GEM board of the Hong Kong Stock Exchange in the year...

ZEBRA™ Strategic Holdings Limited is a performance-based holistic Human Capital Solutions provider that services Corporate Clients across Asia Pacific region.

With more than a decade of solid experience, ZEBRA™ successfully listed on the GEM board of the Hong Kong Stock Exchange in the year of 2013.

Our client, a leading institution is currently seeking for a high-caliber candidate to join their team.

Policy Servicing Manager - Banking

Job level Middle
Work exp Minimum 5 Years
Education Bachelor Degree
Location
Not Specified Unspecified
Employment type Full Time
Industry HR / Recruitment Services
Job function Banking / Finance > Others
Published On 30/05/2018 2018-05-30

 Responsibilities:

  • Provide one-stop life insurance policy services and drive excellent customer experience;
  • Handle customer enquiries and / or ad-hoc life insurance policy servicing requests (including but not limited to premium payment, policy reinforcement);
  • Proactively manage policy lapse;
  • Act as subject matter expert on life insurance policy services and provide support to frontline (including best practices sharing).

Requirements:

  • University degree, preferably with LOMA, CFMP qualifications or passes in the Insurance Intermediaries Qualifying Examination;
  • Professional qualification e.g. LOMA or equivalent will be an advantage;
  • Minimum of 5 years’ relevant experience in life insurance industry, with exposure in insurance policy administration and customer service a definite advantage;
  • Knowledge of life insurance products and solid understanding of insurance operations;
  • Strong service orientation, with good interpersonal and communication skills;
  • Proficiency in both English and Chinese, with fluency in Putonghua an advantage;
  • High level of customer centricity mindset with dedication to deliver exceptional quality services for customers.

(Candidates with less experience may be considered as Assistant Policy Servicing Manager)

Please send full resume (MS word) with latest and expected salary to peter.pang@zebra.com.hk.