Post Sales Engineer

Job level Entry
Work exp Minimum 4 Years
Education Diploma / Certificate
Location
Ngau Tau Kok
Employment type Full Time
Benefits 13-month pay, 5-day week, Medical plan, Performance bonus
Industry Internet / Digital / eCommerce
Job function Information Technology > Help Desk / IT Support
Information Technology > Network / System Admin
Sales / Business Development / Customer Service > Sales Engineer / Technical Sales
Published On 26/11/2019

A global IT company focusing in intelligent performance management solutions. 

Responsibilities: 

  • Position company’s products to customers looking for virtualization / application / cloud services monitoring solutions.
  • Install, configure, and prove the value of company’s products in proof of concepts.
  • Generate reports demonstrating the value of the solutions in solving key business problems for customers.
  • Provide presentations and demonstrations of company’s products to prospective customers.
  • Train prospective customers and partners on company’s products.
  • Handle post sales activities including implementations, troubleshooting, customizations and applying upgrades and patches at customer sites.
  • Responsible for demos and proofs of concepts to implementation, fine-tuning and troubleshooting to demonstrate ROI of company’s products to customers.

Requirements: 

  • 4+ years of experience working in network, server, database or desktop support.
  • Must have systems management/performance management experience.
  • Must have worked with monitoring/management tools and on projects involving performance management/tuning.
  • Must have working knowledge and prior experience with virtualization and virtual desktop technologies
  • Must be interested in working in a customer support and customer engagement role.
  • Must be interested in learning new technologies and applying them to solve real world problems.
  • Experience managing projects would be a plus.
  • Understanding of Java/J2EE technologies and web applications is a plus.
  • Exposure to Citrix, VMware, and other virtualization technologies is required.
  • Must be ambitious, competitive, energetic; should be a results-oriented team player.