Swiss Privilege, the unique wealth management arm of the AXA Group in Hong Kong, provides prestige and professional financial services to high net worth customers. We are now looking for a successful person to play a vital role in developing and building relationships with our growing high net worth...

Swiss Privilege, the unique wealth management arm of the AXA Group in Hong Kong, provides prestige and professional financial services to high net worth customers. We are now looking for a successful person to play a vital role in developing and building relationships with our growing high net worth customer base.


The AXA Group is a worldwide leader in insurance and asset management, with 166,000 employees serving 107 million clients in 64 countries. In 2016, IFRS revenues amounted to Euro 100.2 billion and IFRS underlying earnings to Euro 5.7 billion. AXA had Euro 1,429 billion assets under management as of December 31, 2016.


ABOUT AXA HONG KONG

AXA Hong Kong, a member of the AXA Group, prides itself of serving over 1 million customers1 in Hong Kong and Macau. Besides being one of the largest health protection providers in Hong Kong, it is also the number 1 General Insurance provider2 and a market leader in motor insurance.

 

AXA Hong Kong is committed to the on-going development and enhancement of our life & savings, health, property & casualty, wealth management and retirement solutions in order to satisfy the different needs of our individual and corporate customers.

 

We believe it is our inherent responsibility to support the communities we operate in, hence creating a sustainable business via constant and considerable contribution in the dimensions of health, environment and the community.

 

1 Including customers of AXA China Region Insurance Company Limited, AXA China Region Insurance Company (Bermuda) Limited (incorporated in Bermuda with limited liability), and AXA General Insurance Hong Kong Limited

2 Based on 2015 Office of the Commissioner of Insurance market share statistics represented by overall gross premiums

Private Client Relationship Manager

Job level Middle
Work exp Minimum 5 Years
Education Diploma / Certificate
Location Hong Kong
Employment type Full Time
Industry Financial Services
Job function Marketing / Public Relations > Marketing - Communications
Sales / Business Development / Customer Service > Account Servicing
Sales / Business Development / Customer Service > Customer service / Sales Support
Published On 21/11/2017
ref. SCMPPCRM300517

Your Responsibilities:

  • The primary point of contact for assigned client base  Support our communication and client retention strategies Maintain regular contacts and deliver quality services for our valued customers
  • Promote long term client relationships and enhance our value proposition
  • Build closer affinity for our brand in our extended
  • client base


We look for:

  • Customer centric, with effective communication and problem solving skills
  • Tertiary / University education background
  • At least 5 years customer service or relevant experience in the financial industry, professional insurance qualification ACII / ANZIIF / FLMI / CFP preferred Experience in customer relationship building and management
  • Knowledge of the use of CRM systems in the workplace an advantage
  • Proficiency in spoken and written English and Cantonese, knowledge of Putonghua would be an advantage
  • A good team player with an open mindset


We offer:

  • Competitive remuneration package, include basic salary and incentive scheme
  • Attractive fringe benefits and long term service benefits Career opportunities and development

 

For enquiry, please call 2864 5618 or 2864 5637. Please send full resume and quoting “SCMPPCRM300517" to hr.sp@swissprivilege.com or fax to 2865 2306.

 

The information provided by applicants will be treated in strict confidence and used solely for recruitment purpose. All applicants’ information will be destroyed after 12 months.