Swiss Privilege, the unique wealth management arm of the AXA Group in Hong Kong, provides prestige and professional financial services to high net worth customers. We are now looking for a successful person to play a vital role in our sales support functions. The AXA Group is aworldwide leader in insurance...

Swiss Privilege, the unique wealth management arm of the AXA Group in Hong Kong, provides prestige and professional financial services to high net worth customers. We are now looking for a successful person to play a vital role in our sales support functions.

The AXA Group is aworldwide leader in insurance and asset management, with 160,000 employees1 serving 105 million clients1 in 62 countries1. AXA Group registered revenues amounted to Euro 98.5 billion2 and had Euro 1,439 billion2 in assets under management.

ABOUT AXA HONG KONG

AXA Hong Kong, a member of the AXA Group, prides itself of serving over 1 million customers3 in Hong Kong and Macau. Besides being one of the largest health protection providers in Hong Kong, it is also the number 1 General Insurance provider4 and the number 1 insurance brand worldwide for the tenth consecutive year5.

AXA Hong Kong has a clear goal of ‘empowering people to live a better life’. This is reflected in everything we do. AXA Hong Kong is one of the most diversified insurers providing full range coverage for individual and commercial customers. We offer all-round, integrated solutions across Life, Health and Property & Casualty to address all their insurance needs.

AXA Hong Kong leverages on Big Data and AI to transform end-to-end customer experience, making insurance simpler and more personal. As an innovative insurer, we continue to drive innovation notably in health and protection, supporting customers in prevention, treatment and recovery.

We also believe it is our inherent responsibility to support the communities we operate in. AXA Foundation is our flagship corporate social responsibility programme covering all of our efforts in promoting health, education and community support to create positive and lasting impact to Hong Kong.

1 As of 25 July 2018

2 As of 31 December 2017

3 Including customers of AXA China Region Insurance Company Limited, AXA China Region Insurance Company (Bermuda) Limited (incorporated in Bermuda with limited liability), and AXA General Insurance Hong Kong Limited

4 Based on 2017 Insurance Authority market share statistics represented by overall gross premiums

5 Interbrand Best Global Brand 2018 (By brand value)

Private Client Relationship Manager

Job level Middle
Work exp Minimum 5 Years
Education Diploma / Certificate
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Within Hong Kong
Employment type Full Time
Industry Financial Services
Job function Marketing / Public Relations > Marketing - Communications
Sales / Business Development / Customer Service > Account Servicing
Sales / Business Development / Customer Service > Customer service / Sales Support
Published On 18/01/2019
ref. SCMPPCRM29052018

Your Responsibilities:

  • The primary point of contact for assigned client base
  • Support our communication and client retention strategies
  • Maintain regular contacts and deliver quality services for our valued customers
  • Promote long term client relationships and enhance our value proposition
  • Build closer affinity for our brand in our extended client base

 

We look for:

  • Customer centric, with effective communication and problem solving skills
  • Tertiary / University education background
  • At least 6 years customer service or relevant experience in the financial industry, professional insurance qualification ACII / ANZIIF / FLMI / CFP preferred
  • Experience in customer relationship building and management
  • Knowledge of the use of CRM systems in the workplace an advantage
  • Proficiency in spoken and written English and Cantonese, knowledge of Putonghua would be an advantage
  • A good team player with an open mindset

 

We offer:

  • Competitive remuneration package, include basic salary and incentive scheme
  • Attractive fringe benefits and long term service benefits
  • Career opportunities and development

 

Note: For candidates with less experience, our Company will offer the position of Private Client Relationship Officer.

For enquiry, please call 2864 5618 or 2864 5637. Please send full resume and quoting SCMPPCRM29052018" to or fax to 2865 2306.

The information provided by applicants will be treated in strict confidence and used solely for recruitment purpose. All applicants’ information will be destroyed after 12 months.