Product Development Manager (Internet SD-WAN Services)

Job level Senior
Work exp Minimum 8 Years
Education Bachelor Degree
Within Hong Kong
Employment type Full Time
Industry HR / Recruitment Services / Personnel Agency
Job function Information Technology > IT Project Management
Information Technology > Product Management / Development
Information Technology > Others
Published On 19/10/2018

Job Duties

  • Accountable for development and management of Commercial IT & Telecom products and services
  • Evaluate technology trends, customer feedback, market trends and competitive activities to formulate product development plan
  • Design and develop Internet Access / IP Transit, SD-WAN, MPLS-VPN, Managed CPE and Managed Security Services, with HKT in-house resources or by partnering with vendors
  • Drive new product & business development by HKT in-house resources or through business partnership with technology vendors or service providers
  • Plan, develop and manage end-to-end service delivery platform, process, skills and tools for new product roll-out (e.g. Service provisioning, Operations, Management & maintenance, Customer Service, Billing, Sales / Pre-sales / Operations staff training, etc.)
  • Manage on-going product operations, including but not limited to quality assurance, cost-improvement, product enhancement to ensure product is competitive in the market
  • Work with internal Product Marketing teams or external vendor / service provider partners to formulate and implement new product roll-out campaigns and programs
  • Accountable for meeting or exceeding prescribed new product development key performance indicators (KPI’s), including but not limited to development time, costs, quality, and customer demand / revenue targets


Job Requirements

  • University Degree holder or equivalent in Information Engineering, Telecom Engineering or Computer Science
  • A minimum of 8 years’ working experience in IT or Telecom industry, of which at least 2 years in product development or product management roles
  • Hands-on experience in formulation and implementation of business plans to penetrate target market segments
  • Knowledge and hands-on working experience with Carrier / ISP Internet Network, MPLS Network, SD-WAN Network, Network Security, and Carrier OSS/BSS technologies preferred
  • Self-motivated, result-oriented with good business acumen, analytical skills, communication skills, interpersonal skills and able to work independently
  • High proficiency in spoken and written English and Chinese (Putonghua)


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