About Tink Labs | handy handy, the flagship product from Tink Labs Limited, is a revolutionary hospitality IoT solution designed to uplift ancillary revenue, guest satisfaction and drive better cost efficiencies for hoteliers. For travelers, handy is the world’s first amenity that combines an in-room...

About Tink Labs | handy


handy, the flagship product from Tink Labs Limited, is a revolutionary hospitality IoT solution designed to uplift ancillary revenue, guest satisfaction and drive better cost efficiencies for hoteliers. For travelers, handy is the world’s first amenity that combines an in-room guest services platform to interact with hotels and enable hassle-free travel experiences.


Tink Labs is committed to build the world’s largest tourism ecosystem that covers the entire travel journey: pre-, during, and post-trip. handy is already available in 82 countries around the world, covering 650,000+ hotel rooms and has helped millions of global travelers stay connected.

Product Management Intern

Job level Entry
Education Bachelor Degree
Location
Not Specified
Employment type Full Time
Industry Information Technology
Job function Manufacturing > Product Development / Product Management
Published On 16/06/2018

About Tink Labs | handy

Tink Labs is one of the largest and fastest-growing start-ups in Hong Kong, with offices in London, Singapore, Paris, Milan, Berlin, and Moscow. Our pioneer product, handy, is an innovative mobile travel solution that combines the functionality of a personal smartphone and hotel services into one fully integrated device.

At Tink Labs, we believe that travel should be hassle free – It’s not about where you travel, it’s how you travel. Our free service connects travelers to their destination anywhere and anytime, enriching their experience. Each handy smartphone is customized for the hotel and provides travelers with free unlimited internet, local and international calls, as well as an interactive city guide and one-click access to the hotel's concierge and amenities. handy is already available in 20 cities, covering  more than 100,000 rooms and helped 12 million global travelers stay connected.

We have an exciting opportunity for an intern to join us and support our product team in order to make handy a truly global travel amenity while ensuring that our hotel partners and their guests have a seamless and excellent experience at all points in the process.

Responsibilities:

  • Help drafting and editing product requirements
  • Help testing new features and validate against product requirements
  • Create features user guides for stakeholders (Hotels, Account Managers, internal teams)
  • Help with data analysis to support product enhancement
  • Help with mass upload when needed (features launch, etc.)
  • Rotate in all parts of business to get a holistic understanding of the business model
  • Assist and collaborate with the Product Managers to ensure smooth product development
  • Provide general support and ad hoc assignment for the product team

Requirements:

  • Student in Business Administration, Design, Information Systems, Computer Science or Engineering
  • Fluent in English (any additional language is a plus)
  • Strong analytical mind and good problem solving skill
  • Good communication skill and a good team player
  • Strong self-motivation, detail-oriented, and ability to take initiative and work independently
  • A can-do, problem-solving approach and ability to work under pressure and meet tight schedules