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Ebro is a professional HR consultancy providing permanent / temporary recruitment, outsourcing services and other HR solutions to corporates in the Asia Pacific. Our specialized areas:

  • Banking & Finance
  • Property & Construction
  • Information Technology
  • Engineering
  • Legal & Professional Services
  • Luxury Retail
  • Top Executives

For general enquiry, please send email to info@ebrohrs.com

 

Ebro is a professional HR consultancy providing permanent / temporary recruitment, outsourcing services and other HR solutions to corporates in the Asia Pacific. Our specialized areas: Banking & Finance Property & Construction Information Technology Engineering Legal & Professional Services...

Ebro is a professional HR consultancy providing permanent / temporary recruitment, outsourcing services and other HR solutions to corporates in the Asia Pacific. Our specialized areas:

  • Banking & Finance
  • Property & Construction
  • Information Technology
  • Engineering
  • Legal & Professional Services
  • Luxury Retail
  • Top Executives

For general enquiry, please send email to info@ebrohrs.com

 

Production Support Consultant (Banking / Insurance Domain)

Job level Middle
Work exp 4 Years To 12 Years
Education Bachelor Degree
Location
Within Hong Kong Hong Kong
Employment type
Benefits 5-day week, Discretionary bonus, Medical plan
Industry Information Technology
Job function Information Technology > Information Services
Information Technology > System / Business Analyst
Information Technology > Technical Writing / Consulting
Published On 02/08/2018 2018-08-02

The Job

  • Client: A Global IT/Business Consultancy
  • Position: Production Support Consultant (Banking / Insurance Domain)
    • Responsibilities:
    • Review existing IT operation process and control, as well as the organization structure
    • Maintain the application knowledge base using SharePoint and provide application knowledge transfer from current application teams on agreed application systems
    • Conduct improvement needs identification, and work with relevant support parties to make recommendation of automation and/or process revamp to enhance the efficiency and effectiveness of production support work
    • Assist client to implement the improvement solutions
    • Conduct root cause analysis to serve production issues and work closely with the application teams and relevant support parties to fix the issue
    • System documentation on the current application environment including application design, architecture, system flow, database/interface specification
    • Review and define the best practice and R&R for between Application development team and application production support team
    • Assist Client to build the Production support team with necessary skills and logistics
    • Where appropriate, lead and run BAU projects
  • $45-55K+, 5-day work week; medical, bonus;

 

Requirements

  • Bachelor Degree in Computer Science, Information System or related discipline
  • 4 years+ experience in Project Management or IT Operations Process and Control
  • Domain experience in Banking / Insurance sector is an added advantage
  • Good Communication skills both English and Cantonese. 

 

Applicants please send resume with current & expected salary to tech@ebrohrs.com