Mirum Hong Kong *Digital Agency of the Year 2016 GOLD *Interactive Agency of the Year 2015 GOLD *Mobile Agency of the Year 2015 GOLD Mirum (formerly Designercity) is a leading global digital agency. We create experiences that people want and businesses need. Mirum guides brands in business transformation,...
Mirum Hong Kong *Digital Agency of the Year 2016 GOLD *Interactive Agency of the Year 2015 GOLD *Mobile Agency of the Year 2015 GOLD Mirum (formerly Designercity) is a leading global digital agency. We create experiences that people want and businesses need. Mirum guides brands in business transformation, experience development and management, and commerce activation. Named a Visionary in the 2016 Gartner Magic Quadrant for Global Digital Agencies, Mirum operates in 20 countries, with more than 46 offices and 2,200 professionals. Mirum is a part of J. Walter Thompson Company and WPP Network. As pioneers in ‘Connected Experience’ solutions, Mirum integrate online, mobile, multi-touch and digital touch-points to offer an all-encompassing digital service to brands and businesses across the world. Awarded 'Digital Agency of the Year Gold 2016, Innovative Agency Gold 2015 and Mobile Agency Gold 2015’, our Hong Kong office is a through-and-through digital innovative firm which delivers large-scale innovative projects for major clients across the hospitality, retail, finance and corporate sectors. Mirum is a WPP company. https://www.mirumagency.com/country/hong-kong More information at: www.designercity.com Email: @

Project Manager / Producer

Job level Middle
Education Not applicable
Employment type Full Time
Benefits Dental plan, 5-day week, Medical plan, Performance bonus
Industry Advertising / Marketing / Public Relation
Job function Media / Advertising > Production / Programming
Information Technology > IT Project Management
Information Technology > System / Business Analyst
Published On 12/12/2018
ref. Employer Ref. MIRUM-PM-2018Q3


You will be responsible for being a digital project manager / producer who manages tier 1 clients and projects, with our award-winning team. Projects vary from: enterprise solutions, marketing touch-points and experiential creative projects. On a day to day basis you will be required to get involved in every part of the production process to help each team and project reach the milestones required.  


  • Project requirements gathering (creative, business, functional, technical). This will involve the understanding and creation of a functional specifications document that will list out each task required and what is the expected outcome. 
  • Project planning by defining scope, task based schedules and critical milestones, resource management, and budgeting.  
  • Key interface between the Digital Solutions Team and clients, Creative, Account Servicing, third party vendors etc. 
  • Consistent management, monitoring, and reporting on project progress and resource usage. 
  • Ensuring quality of deliverables by planning and executing thorough test plans both at a technical, creative and brand level.  
  • Help to manage change requests and client expectations working closely with the project management team.  
  • Actively pre-empt issues and manage / alleviate risks.
  • Build relationships to proactively attain new projects on account level.
  • Manage production resources and project coordination.
  • Collect and distribute briefs to project/creative/technical teams on various sized projects.
  • Give regular updates on project status.
  • Develop and maintain the customer base by providing excellent account management services.
  • Provide project management to assigned projects and prepare relevant documentation.
  • Provide pre- and post-sales support to projects and clients.
  • Flexible in managing customer expectation while maintaining project profitability and timeline.
  • Analyze business and user requirements, propose solutions and creating design specifications.
  • Support your supervisor and be guided and trained on handling projects related issues on daily basis.
  • Support Managing Director and other senior management staffs in daily business operation and development.


  • Excellent people management and client contact skills - build and maintain strong relationships across multiple levels within both the agency and client’s business. 
  • Anticipate, effectively analyze and solve problems. Be decisive always but have the flexibility and ability to manage other people’s opinions. 
  • Present in an articulate and effective manner that sells with excellent written and verbal communication skills. 
  • A strong grasp of the English language with Cantonese language skills are desirable. Putonghua will also be a plus.
  • Manage and motivate people at all levels of seniority and background. 
  • Ability to work under pressure, multi-task, prioritize and able to meet and exceed deadlines. 
  • Well organized with excellent attention to detail. 
  • Working understanding of all facets of integrated digital productions including rapid-prototyping.
  • Be able to take up multiple roles within the company and help teams with their work when required.
  • With a can-do attitude, an active team leader and team player.
  • Necessary business travel may be required.


  • Minimum 4 years digital production experience in agency/relevant business environment with an understanding of front-end, back-end, mobile and system development.
  • Experience successfully managing interactive/web/mobile project budgets and schedules.
  • Experience in client-service with superb written, presentation and communication skills.
  • Experience in user experience design, implementation, and optimization.
  • Applicants with less experience may also be considered as an associate role.