About The Hong Kong Jockey Club
 
The Hong Kong Jockey Club
 
Founded in 1884, The Hong Kong Jockey Club is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution. Through this model, the Club generates economic and social value for the community and supports the Government in combatting illegal gambling. In 2017/18, the Club made a record return to the Government of HK$22.6 billion in duty and profits tax and contributed HK$1.2 billion to the Lotteries Fund. Approved charity donations were HK$4.2 billion. The Club is Hong Kong's largest single taxpayer and one of the city’s major employers. Its Charities Trust is also one of the world's top ten charity donors. The Club is always "riding high together for a better future" with the people of Hong Kong.
 
香港賽馬會
 
香港賽馬會(「馬會」)成立於1884年,是致力建設更美好社會的世界級賽馬機構。馬會透過其結合賽馬及馬場娛樂、會員會所、有節制體育博彩及獎券,以及慈善及社區貢獻的獨特綜合營運模式,創造經濟及社會價值,並協助政府打擊非法賭博。2017/18年度,馬會透過各項博彩稅及利得稅,為政府庫房帶來破紀錄的226億港元收入,並向獎券基金撥款12億港元。另外,已審批慈善捐款達42億港元。馬會是全港最大的單一納稅機構,也是香港主要僱主之一,其慈善信託基金位列全球十大慈善捐助機構。馬會將繼續與香港市民「同心同步同進 共創更好未來」。

請即加入香港賽馬會,把握非凡事業發展機會,盡展所長!
 
Project Specialist (2-year Contract)
 

Our Catering Department manages one of the largest and most diverse catering operations in Hong Kong. We provide a wide range of catering, sports and recreation facilities for Members and their guests in three Clubhouses. In addition, both Happy Valley and Sha Tin Racecourses have numerous catering facilities used by Members, non-members and corporate organizations for a variety of functions.

 

You will:

  • Facilitate the requirement gathering between business users and IT for the CRM project
  • Review System Requirement Specification to ensure all user requirements are properly and accurately documented
  • Facilitate the development of the workflow and SOP
  • Coordinate and conduct comprehensive and exhaustive UAT
  • Review the training documents and facilitate the training arrangement
  • Properly plan and execute the implementation plan
  • Maintain and keep track on the Project Plan
  • Housekeeping the project documents

 

You should have:

  • A university degree in Accounting, Finance, Business or Hotel Management discipline.
  • Minimum of 3 years relevant working experience in CRM Project implementation.  Experience in Hospitality, Marketing or Call Centre industry will be an advantage.
  • Experience in sizable inbound call centre or knowledge-management will be an added advantage
  • Proficiency in PowerPoint, Process Mapping Tool (Visio or Nimbus) and MS Project is a must. Knowledge of MS Dynamics CRM is a plus.
  • Excellent communication and interpersonal skills with proficiency in both English and Chinese.
  • Ability to work independently and under pressure.

 

How to Apply: Please fax/mail your resume, complete with expected salary and job reference to:
Fax: 2966-7002
Mail: The Human Resources Department, The Hong Kong Jockey Club 1 Sports Road, Happy Valley, Hong Kong

Find out more about this remarkable opportunity today. Visit our website at www.hkjc.com now.

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club’s notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.


 
Find out more about this remarkable opportunity today. Visit our website at www.hkjc.com now.
 
We are an equal opportunity employer.
Personal data collected will be used for recruitment purposes only.