A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering...

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Receivables Finance Client Services Officer

Job level Entry
Work exp 1 Year To 15 Years or above
Education Bachelor Degree
Location
Within Hong Kong
Employment type Full Time
Industry Banking
Job function Banking / Finance > General / Operations
Banking / Finance > Others
Published On 03/05/2019

Global Trade & Receivables Finance

Hang Seng’s Commercial Banking business provides customized one-stop financial solutions to our corporate customers, from prime small and medium-sized businesses to publicly listed companies.  

For customers conducting business locally or around the world, we offer a comprehensive range of services including corporate lending, trade and receivables finance, structured loan, cash management, investment, treasury services, insurance and e-Banking services. As a reliable financial partner, we attend to the specific business needs of our customers and provide efficient tailor-made banking solutions through our relationship managers and dedicated specialists.  

We are currently seeking a high caliber professional to join our department as Receivables Finance Client Services Officer.

 

Principal responsibilities

  • Assist in handling receivables finance transactions relating to processing sections including invoice / cash / prepayment processing
  • Maintain daily operations to ensure a high degree of accuracy / efficiency and meet service pledge requirements
  • Ensure the Group’s/Bank’s internal control standards and compliance policy are firmly maintained
  • Handle internal/external customer enquiries in an efficient and professional manner
  • Monitor and report any irregular / suspicious transactions and take appropriate timely actions to protect the Bank's interest

 

Requirements

  • University degree in a related discipline OR other relevant qualifications
  • Work experience in receivables finance and / or trade finance preferred
  • Strong self-motivation and ability to work independently
  • Good communication, interpersonal and analytical skills
  • Proficiency in both English and Chinese, fluency in Putonghua an advantage
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes

 

 

All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of three years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.